Senior Manager, Business Intelligence & Analytics

Subway Headquarters Opportunity

We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe.

Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there.

Why Join Us?

At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as one of the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier.

Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.

About the Role:

We have an exciting opportunity to support our Analytics team as a Sr. Manager, Business Intelligence & Analytics based in Miami, FL. Analytics at Subway leverages mathematics and statistics to uncover insights in data to inform business decisions. The North America team provides critical analytics to evaluate company performance and identify key actions that drive the greatest impact on performance improvement. This role is responsible for analyzing transaction level data and promotional activities to inform messaging, targeting, and uncover value opportunities. In addition, you will partner with the Global Pricing team to evaluate pricing recommendations and support marketing with new product pricing. As a thought leader, this position will collaborate, communicate, and strategize to deliver meaningful business impact, with a direct influence on our marketing strategic direction.

If you feel that this is the role for you, and you are successful with your application, be ready to be Bold, Empowered, Accountable, and ready to have Fun in a fast paced and agile working environment.

Responsibilities include but are not limited to:

• Analyze transactional datasets and industry-specific trends to gain actionable insights, leveraging data to support continuous optimization.
• Align system initiatives and pricing execution with Subway's guidelines, analyze performance to assess pricing effectiveness, and support new product pricing for Marketing.
• Partner with the Marketing team to design and implement campaign tests, analyze results, and translate findings into actionable insights.
• Prepare presentations to communicate performance insights and data-driven recommendations to stakeholders.
• Perform ad-hoc analysis to proactively develop and test hypotheses.

Qualifications (some examples listed below):

• Bachelor's degree in Business Analytics, Statistics, Mathematics, Economics, Finance, Business Administration (Required).
• Minimum 8 years of experience in Analytics (QSR/Retail experience a plus).
• Expert knowledge of Microsoft Office (Excel, PowerPoint, Outlook).
• Extensive knowledge of SQL. Experience using Alteryx, Tableau, and/or APT Test & Learn a plus.
• Experience collaborating across functions, including external vendors to gather data and collaborate on measurement and insights.
• Strong experience applying statistical techniques such as regression, ANOVA, cluster analysis, factor analysis, time business problems.
• Strong experience designing, implementing, and analyzing A/B tests or other experimental methodologies to optimize business performance.
• Ability to turn data into actionable strategies, provide clear recommendations, and present findings to leadership in a way that influences decision-making.
• Familiarity with data infrastructure, databases, file manipulation, and ability to collaborate with internal and external IT teams.
• Strong analytical problem-solving skills, including data QC and summarizing key findings.
• Capable of explaining advanced analytics to non-technical audiences.
• Strong business acumen and understanding of how analytics impacts overall business performance.

What Do We Offer?

• Insurance Plans (Medical/Life)
• 401K
• Competitive Bonus
• Mobility Allowance
• Tuition Reimbursement
• Company Holidays
• Volunteering time
• And Many More

Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/D/V