Sales Operations Analyst, Staff

Company

Qualcomm Technologies, Inc.

Job Area

Sales, Business Development & Marketing Group, Sales, Business Development & Marketing Group > Sales Operations

General Summary

QGOV Sales Operations Analyst Job Responsibilities

Responsibilities

• Sales Funnel
  • Monitor Sales leads and follow up
  • Participate in forecast discussions
• Order Management
  • Lead daily discussions for orders and fulfillment
  • Generate quotes
  • Manage Inventory
  • Manage Shipments
  • Manage RMAs
  • Maintain key dates for Quote, PO, Shipment, RMA
  • Find efficiencies in sales including order fulfillment and tracking
  • Be familiar with QTI business rules and processes and apply to QGOV business where necessary
• Interact with Others for Sales Operations
  • Interface with departments like finance, contracts, business development and sales
  • Interface with QCT Sales Operations
  • Interact with Contract Manufacturing (CM) (Bld M/EDC, external) on placement orders and timing of receiving
• Customer Management
  • Manage customer accounts through tools like QSales and Oracle including familiarity with QCT and corporate tools for sales transactions
  • Help manage external leads to determine what customers needs and who to introduce them to
  • Participate in customer calls when needed
• Business Systems
  • When it makes sense, help the division transition manual processes to an ERP system
  • Utilize Business Tools (Oracle, Excel) and demonstrate efficiency with these tools
  • Help update and maintain QGOV’s Product Catalog

Minimum Qualifications

• Bachelor\'s degree and 5+ years of Sales Operations or related work experience.
• OR Associate\'s degree and 7+ years of Sales Operations or related work experience.
• OR High School Diploma or equivalent and 9+ years of Sales Operations or related work experience.
• Completed advanced degrees in a relevant field may be substituted for up to two years (Master’s = one year, Doctorate = two years) of work experience.

Preferred Qualifications

• Bachelor\'s degree in Business Administration/Management, Economics, Engineering, or related field.
• 7+ years of Sales Operations or related work experience in a high-tech product company.
• 1+ year of work experience in a role requiring interaction with senior leadership (e.g., Sr Director level and above).
• 1+ year of experience working in a large matrixed organization.
• 1+ year in a leadership role with or without direct reports.

Principal Duties & Responsibilities

no standard job description text

Level of Responsibility

• Works independently with minimal supervision.
• Provides supervision/guidance to other team members.
• Decision-making is significant in nature and affects work beyond immediate work group.
• Requires verbal and written communication skills to convey complex information. May require negotiation, influence, tact, etc.
• Works within the prescribed budgetary objectives of the department.
• Has a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to make key decisions).
• Tasks do not have defined steps; planning, problem-solving, and prioritization must occur to complete the tasks effectively.

EEO and Accommodations

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, Qualcomm is committed to providing an accessible process. You may email or call Qualcomm\'s toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities.

EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

Qualcomm expects its employees to abide by all applicable policies and procedures, including security requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

Pay range and Other Compensation & Benefits

$106,400.00 - $159,600.00

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Salary is one component of total compensation. We offer a competitive annual discretionary bonus program and potential RSU grants. We also provide a comprehensive benefits package. Your recruiter can discuss details about Qualcomm\'s US benefits.

If you would like more information about this role, please contact Qualcomm Careers.