Business Analyst Sr

BUSINESS ANALYST SR

WHAT IS THE OPPORTUNITY?

The Business Analyst is the liaison between business users and the technology team by ensuring that the needs of the business are accurately communicated and understood by the technical team. Identifies business needs through thorough analysis and requirements elicitation.

Conducts comprehensive analysis, collaboration with the technical team to implement systems.

Produces high quality deliverables that includes detailed business requirements, functional specifications, user stories, wireframes that provide clear guidance on how the system should function and meet user needs.

Performs end-to-end impact analysis across upstream and downstream business, data, and system processes.

Creates UAT test plan, test traceability matrix, and helps solve defects.

Trains end users and provide end user documentation.

Ensures that the new systems are seamlessly integrated into the existing operational framework, thereby minimizing disruptions and maximizing the potential for success.

Support the implementation team and assist with post production issues.

WHAT WILL YOU DO?

• Document and maintain process and data flows utilizing six sigma tools & methodologies as well as Agile framework

• Partner with process owners and process & product managers to identify and drive process improvements in highly complex and risk areas to maximize efficiency, quality and customer experience

• Derive solutions from an end-to-end perspective to include product life-cycles, often extending to upstream and downstream businesses and applications.

• Review, analyze and make recommendations to the design and implementation of operational activities

• Identify required data elements, and create source-to-target mappings (including business logic) for data transformations.

• Develop data quality metrics/ standards that identify gaps and ensure compliance with standards across the enterprise.

• Solicit, understand, and document the business requirements, processes and workflows

• Lead the creation of requirements documents and serve as a subject matter expert to the developers building those functions, and work with the QA team to test the developed functionality

• Manage projects and work product through a matrix managed environment

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications *

• Bachelor's Degree or equivalent

• 8 years of advanced knowledge and relevant application / experience with statistical analysis, multivariate procedures, and financial services data infrastructures

• 8 years of experience in Financial Services or Banking industries

• Lean Six Sigma Certification Black Belt or equivalent

• Agile and/or SaFe (Scaled Agile) Certification or Equivalent

• Project Management Professional (PMP) Certification or Equivalent

Additional Qualifications

• Master's Degree in a related field is preferred

• Broad knowledge of project management

• Expert of working in an agile environment creating user stories and closely working with technical team members to clarify and articulate requirements

• At least 8-10 years of experience in Business Analysis Skills - Requirements analysis, Elicitation, Agile Methodologies

• At least 8-10 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment

• At least 8-10 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes

• At least 8-10 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process

• Experience with project management

• Analytical and Communication skills

• Planning and Co-ordination skills

• Ability to perform critical analysis, to critique the work of others, and to build the firms data management model

• Strong knowledge and working understanding of finance, operations, portfolio management and trading concepts that intersect and interact with statistical analysis and predictive modeling.

• Data analysis - Must have proficiency with SQL, Microsoft Excel, Tableau , MIRO or equivalent

• Knowledge of Total Quality Management, Lean Six Sigma, Design Thinking and OCM is a plus

• Self-starter with an entrepreneurial spirit and an ability to bring clear direction in the face of uncertainty / ambiguity

• Excellent communication skills, specifically regarding communicating technical data and statistical issues in a fashion that can be readily digested and understood by others.

WHAT'S IN IT FOR YOU?

Compensation Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date

• Generous 401(k) company matching contribution

• Career Development through Tuition Reimbursement and other internal upskilling and training resources

• Valued Time Away benefits including vacation, sick and volunteer time

• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs

• Career Mobility support from a dedicated recruitment team

• Colleague Resource Groups to support networking and community engagement

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ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.