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Business Analyst

CGS Federal (Contact Government Services)

Company : CGS Federal (Contact Government Services)

Location : San Francisco, CA, 94199

Posted Date : 11 October 2025

Job Type : Full Time

Category : Information Design & Documentation

Occupation : Business Analyst

Job Details

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CGS Federal (Contact Government Services) provided pay range

This range is provided by CGS Federal (Contact Government Services). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00/yr - $110,000.00/yr

Employment Type: Full-Time, Experienced

Department: Information Technology

CGS is seeking Business Analysts to work with a large federal agency. As a Business Analyst in Business Operations and Content Strategy, you will partner with internal and external stakeholders to identify new business opportunities and define functional requirements.

We value motivated, skilled, and creative individuals who are excited about government innovation, collaboration, and anticipating client needs. Our environment supports professional growth through various learning opportunities.

Key Responsibilities:

  • Support development of briefings, agendas, training materials, and demonstration sessions for new and existing technologies.
  • Document and analyze business and functional requirements; translate into process maps and system requirements.
  • Create comprehensive documentation, including system diagrams, concepts of operations, and reports.
  • Develop high-level briefings and communication materials for diverse audiences.
  • Collaborate with government and team members to improve service delivery and implement new technology.
  • Evaluate program materials and propose improvements.
  • Gather information from subject matter experts to develop manuals, specifications, and documentation.
  • Develop expertise in Microsoft and Atlassian products to create engaging content.
  • Research, write, and edit content, ensuring clarity and cohesion.
  • Create multimedia content for maximum usability.
  • Perform risk management and communicate issues effectively.
  • Support continuous improvement initiatives.
  • Manage client interactions and expectations.
  • Coordinate cross-team dependencies and collaborations.
  • Seek opportunities to enhance customer satisfaction and build long-term relationships.

Qualifications:

  • Must be a U.S. Citizen
  • Bachelor's Degree in Computer Science or Engineering
  • Ability to pass a Background Investigation and obtain Security Clearance
  • 7+ years in business/system analysis or related fields
  • Experience with phase-based and Agile delivery methods
  • Familiarity with Jira or similar tools
  • Strong communication skills for technical and non-technical audiences
  • Ability to work independently and in teams
  • Exceptional attention to detail
  • Experience with government projects and policies
  • Comfortable interacting with Senior Leadership and Government Executives
  • Experience managing requirements and small teams
  • Strong analytical and presentation skills

Preferred Experience:

  • Supporting DHS or other US Federal Agencies
  • Tracking and reporting project progress and budgets
  • Developing briefs and reports for non-technical audiences
  • Knowledge of federal acquisition lifecycle
  • Business Intelligence and Data Analytics skills
  • Certifications like PMP, ACP, CSM, SAFe, CISM

Our Commitment:

CGS aims to simplify government processes through innovative technology and skilled personnel. We foster honesty, professionalism, and quality, offering comprehensive benefits including health, dental, vision, life insurance, 401k, FSA, and paid time off.

We are an Equal Opportunity Employer. Applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Join us in driving government innovation! Explore more opportunities at our Job Board or visit our website . For inquiries, contact: .

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