JobsUSARetail Sales Mobile Specialist
Company : T-Mobile
Location : Fairfield, CA, 94533
Posted Date : 15 September 2025
Job Type : Part Time, Full Time
Category : Retail
Occupation : Retail Sales
Job Details
At T-Mobile, we value YOU! Join our team and experience a comprehensive Total Rewards Package that matches the exceptional service we provide to our customers. Every team member benefits from a competitive salary along with various incentives, including an annual stock grant, an employee stock purchase plan, 401(k) options, and access to free, year-round money coaching. That’s how we ensure our employees are UNSTOPPABLE!
About the Role
As a Retail Sales Mobile Specialist, you will become an integral part of a dynamic Retail Team of Experts dedicated to bringing the T-Mobile brand to life. As a brand ambassador, you will generate enthusiasm around our products and services while excelling in a fast-paced environment, adapting to technological advancements and evolving customer needs. Your ability to foster meaningful connections will set you apart, as you strive to understand and meet customers' needs while recommending tailored device and service solutions. This role is designed for continuous learning, ensuring you're prepared for advancement to the Mobile Expert position.
Key Responsibilities:
- Develop skills in delivering outstanding customer service and driving sales through a world-class experience that builds customer loyalty.
- Assist customers in their shopping journey by providing guidance and exploring their needs with hands-on demonstrations of cutting-edge technology.
- Engage in side-by-side selling to offer unique solutions that go beyond standard plans, including accessories and IoT devices.
- Approach every service and sales opportunity with professionalism, integrity, and compassion.
- Stay updated on the latest developments in wireless technology and T-Mobile services to effectively educate customers on available options.
- Collaborate with T-Mobile team members across various channels to enhance the customer experience and efficiently resolve issues.
Qualifications:
- High School Diploma or GED (Required).
- At least 6 months of customer service and/or sales experience, preferably in a retail environment.
- A genuine passion for customer advocacy and the ability to connect with others while enjoying the process.
- A competitive spirit and a track record of success in a fast-paced sales atmosphere.
- A willingness to collaborate and share ideas with teammates and store leaders.
- Strong ability to balance customer needs with performance goals.
This role requires applicants to be at least 18 years old and legally authorized to work in the United States.
Compensation and Benefits:
Join us and earn a minimum of $20/hour, including base pay and incentives, with the potential for an annualized incentive target of $18,000/year upon promotion to Mobile Expert. All employees receive guaranteed earning opportunities, along with an Annual Stock Grant.
We believe in caring for our team, which is why our benefits reflect our commitment to supporting our employees’ needs. Both full-time and part-time positions enjoy medical, dental, and vision insurance, along with a flexible spending account, 401(k) plans, paid time off, holidays, family leave, childcare subsidies, tuition assistance, and much more!
Grow with Us!
As part of the T-Mobile family, you won't find a corporate ladder, but rather a jungle gym of opportunities for growth and development. Investing in your career is a shared journey, and we encourage you to aim high and help shape the future of our business!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All employment decisions are made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, or any physical or mental disability. We strive for a diverse workplace where every individual can thrive.
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