Installation Support Specialist

Installation Support Specialist

We are seeking a dedicated Installation Support Specialist to join our team. This role involves ensuring a safe working environment, supporting sales in installation proposals, and serving as a point of contact for project changes. You will play a key role in facilitating business process improvements and supporting project management efforts.

Responsibilities

• Conduct and help facilitate a safe working environment.
• Present project plans to the safety team for review.
• Familiarize with business process development, mapping, and continuous improvement processes.
• Work independently to analyze, define, communicate, and solve business improvements.
• Support sales in creating installation proposals including proposed budgets, schedules, unique installation tools and procedures, and logistics plans.
• Forecast and request project resource assignments.
• Serve as a point of contact and support project changes, revise schedules, resource forecasts, logistics plans, and procurement plans.
• Create and maintain installation project forecasts.
• Support the procurement team in finding, qualifying, and selecting installation contractors and suppliers.
• Participate in project and procurement lessons learned meetings.
• Compile project reporting for company executive reporting.
• Be a Project Management Office team member supporting site installation teams for successful completion of installation projects.

Essential Skills

• Experience with automated equipment, conveyor systems, conveyor maintenance, installation, commissioning, and troubleshooting.
• Site/project management skills.
• Mechanical/electrical experience.
• Familiarity with the operation and maintenance of equipment such as stockers, conveyors, AGVs, and/or OHT systems.
• Proficiency in Microsoft Office programs, including Excel and MS Project.
• Ability to read and understand equipment drawings and identify parts through drawings.
• Safety-oriented mindset.
• Capability to pass Level III skill set training course and apply the knowledge to system support.
• Excellent verbal and written communication skills.

Work Environment

This role involves working with automated systems and various equipment, requiring a safety-oriented mindset. You will be part of a team that supports site installation projects, ensuring successful completion through effective project management and communication.

Job Type & Location

This is a Permanent position based out of Dallas, TX.

Pay and Benefits

The pay range for this position is $75000.00 - $85000.00/yr.

Workplace Type

This is a fully onsite position in Dallas, TX.

Application Deadline

This position is anticipated to close on Oct 24, 2025.