Healthcare Customer Support Specialist - Part Time

Join Our Team!

Maximus is seeking dedicated individuals to fill the role of Customer Service Representative in the healthcare sector. This is a part-time position based in Brownsville, TX, where you can make a meaningful impact by helping consumers navigate complex healthcare plans.

General Information:

• Location: On-site in Brownsville, TX
• Hourly Pay: $15.00/hr + $500 new hire bonus and potential bonuses up to $2,400+
• Schedule: Flexible limited-service part-time schedules available
• Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; specific hours and schedule to be discussed with recruiter

Night Shift Opportunities: Night shifts are highly desirable and come with a 10% shift differential for hours worked between 7 p.m. and 9 p.m.

At Maximus, we prioritize both professional success and personal well-being. Our thorough, paid training program ensures you have the expertise needed to provide top-notch customer care.

Why Work with Us?

• Competitive Compensation: $15.00/hr + bonuses
• Work/Life Balance: Flexible scheduling
• Future Planning: 401k matching
• Paid Time Off: Sick leave, paid time off, and 11 paid holidays
• Wellness Support: Employee Assistance Programs and wellness initiatives
• Professional Development: Opportunities for career growth and promotion

Key Responsibilities:

• Provide excellent customer service for basic inquiries via phone, email, and chat.
• Utilize computer systems for tracking and troubleshooting customer solutions.
• Assist customers with application processes.
• Maintain knowledge of client regulations and policies.
• Respond to inquiries professionally, adhering to privacy guidelines.

Minimum Qualifications:

• High School diploma or equivalent with at least 6 months of customer service experience.
• Clear and professional English communication skills.
• Strong organizational skills and the ability to work as part of a team.
• Available to work at the office location with no remote options for the first year.

If you are passionate about making a difference in the healthcare industry and meet the qualifications listed above, we encourage you to apply!

*Eligibility requirements apply, ask your recruiter for more details.