Healthcare Customer Support Specialist - $500 New Hire Bonus

Join Our Team!

Maximus is seeking enthusiastic Healthcare Customer Support Specialists to assist consumers in navigating complex healthcare plans. This is an excellent opportunity for those passionate about making a difference in the lives of America's most vulnerable populations, all while ensuring your own professional and personal well-being.

Position Highlights:

• Location: On-site in Brownsville, TX
• Hourly Pay: $15.00/hr. with the potential to earn up to $2,400+ in bonuses
• Schedule: Flexible full-time schedules available; nights highly desirable with a 10% shift differential for hours worked between 7 p.m. and 9 p.m.

Why Work With Us?

• Comprehensive Training: Receive paid, thorough training to prepare you for this role.
• Supportive Environment: We prioritize work/life balance with flexible schedules tailored to your lifestyle.
• Competitive Compensation: In addition to base pay, enjoy bonus opportunities for training completion, referrals, and more.
• Comprehensive Benefits: Enjoy company-paid medical coverage, paid time off, and a 401k plan with company match.
• Meaningful Work: Engage in a role with real impact—no cold calling or sales required!

Essential Duties and Responsibilities:

• Provide courteous customer service for routine inquiries through various channels (phone, email, chat).
• Utilize a computerized system for tracking inquiries and troubleshooting.
• Respond to customer questions using preset scripts and resources.
• Assist callers with online applications and ensure accurate submission.
• Maintain up-to-date knowledge of client regulations and policies.

Minimum Requirements:

• High School diploma or equivalent with at least 6 months of customer service experience.
• Fluency in English, both spoken and written.
• Strong interpersonal skills and ability to manage multiple tasks.
• Willingness to work onsite and adhere to attendance requirements.

If you are ready to embrace a rewarding career and make an impact in the healthcare sector, apply today!