JobsUSAASA VI - PT/OT (Full-time, Days)
Company : Albany Medical Center
Location : Albany, NY, 12201
Posted Date : 15 September 2025
Job Details
Administrative Support Associate Vi
Department/Unit: Physical Medicine
Work Shift: Day (United States of America)
Salary Range: $38,937.60 - $50,618.88
Position Summary: The Administrative Support Associate VI's role applies specialized knowledge to provide administrative support to the OT/PT department for effective operations of office functions. The Administrative Support Associate is responsible for multiple tasks from front-end customer service to back-end charge entry and insurance verification work. Ability to prioritize work duties, multitask, and work in multiple software programs is required.
Minimum Qualifications
Education:
- Must hold a high school diploma or equivalent (GED), with some post high school training. Associates degree in business or office practice is preferred.
Licensure, Certification & Registration:
- No licensure required
Experience:
- One to three years of related experience preferred
Skills, Knowledge & Abilities:
- Microsoft word, Microsoft excel, customer service, basic knowledge of therapy services and medical terminology; Able to work as part of a team
Basic Functions
- Strong organizational and multi-tasking skills.
- Ability to work independently and prioritize assignments and tasks.
- Ability to work as part of a team.
- Ability to accept correction and deal calmly and effectively with high stress situations.
- Good interpersonal, written, and oral communication skills.
- Ability to maintain strict confidentiality.
- Professional demeanor and proper telephone etiquette.
- Basic working knowledge of Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
Essential Duties & Responsibilities, Including But Not Limited To:
- Coordinate department communications, answers the telephone, coordinates and may relay patient requests to members of the OT/PT department
- Registers outpatients into AMC patient management system
- Verifies insurances for outpatients
- Operates basic office equipment and trains other members of the department on basic use
- Demonstrates proficient computer skills
- Assembles and maintains department records/outpatient charts
- Organizes and files department data
- Maintains adequate supplies of forms, unit supplies and equipment
- Responsible for delivering excellent customer service in fast paced environment.
- Ability to use electronic systems such as medical records, scheduling, and data bases
- Ability to problem solve, organize, and make suggestions for work flow improvement.
- Excellent verbal, written, and interpersonal skills are required.
- Provide administrative day to day support for therapists and manager.
- Design, create, maintain, various Excel spreadsheets and Word documents.
- Flexibility to work varied shifts 7 days/week
Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer.
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