Senior Solutions Architect, eero

Overview

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At eero, our mission is to serve as the central nervous system of the home. While we began by revolutionizing home WiFi, we aim to create comprehensive solutions that serve both wireless and wired connectivity needs for customers and businesses across the globe. Our cross-functional team, spanning hardware, software, and manufacturing, develops advanced Ethernet switching and gateway products, alongside state of the art security features, to complement our award-winning mesh WiFi systems. As an Amazon company, we combine the best of startup culture with the resources and stability of one of the world\'s leading technology companies. Our team builds products that customers love - from mesh routers to high-performance wired networking devices - and we\'re looking for you to join us in shaping the future of the connected home.

eero is looking for a Senior Solutions Architect to represent all aspects of the eero solution and integration process to B2B customers. This is an opportunity for an individual who loves to dive deep into wifi and networking technology, can build trust with stakeholders, can influence decision-making, and solve business goals with technical solutions.

Responsibilities

• Dive deep into eero solution and its differentiators with customers and partners. Be ready to discuss the latest wifi and wired networking technologies, APIs, cloud architecture and more.
• Run Proof Of Concept to demonstrate all the functionalities of the eero solution.
• Work with product and engineering teams to help build roadmap and new products.
• Write white papers and tech notes highlighting eero\'s best features and technologies.
• Test eero against competitors and put together a comprehensive “How to Test eero” guide for prospective partners outlining the best in-field and lab testing techniques.
• Build integration between eero tools and customer\’s service management systems.
• Build API scripts to help customers automate their deployment and monitoring of the eeros.

About the Team

Interested in exploring career opportunities with eero? Visit our careers page to view all open positions:

Basic Qualifications

• 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
• Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
• In depth knowledge of wifi and networking protocols
• Experience in designing, deploying and troubleshooting wired and wireless networks

Preferred Qualifications

• Experience working as a Solutions Architect or Sales engineer in the networking field
• Industry level certification focusing on wireless networking (CWAP or similar).
• Proficiency with wireless packet capture tools like Wireshark, omnipeek, and Ekahau.
• Proficiency with pre and post deployment site survey tools like Ekahau.
• Proficiency with wireless speed and performance testing tools like iPerf and IxChariot.
• Comfortable in at least one scripting language and using APIs to automate workflows
• Demonstrate ability to handle multiple, competing priorities in a fast-paced environment
• Analytical – able to self-serve from existing data sources and collect new data from any source as required

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you\'re applying in isn\'t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering and Information Technology
• Industries
• Technology, Information and Internet

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