Program Manager Commercial Waste Zones

Overview:

Program Manager, NYC Commercial Waste Zones

Interstate Waste Services is one of the nations fastest growing and most innovative waste collection and recycling firms. We owe this remarkable growth to our dedicated employees who share a company-wide respect for their colleagues, a commitment to customer service, as well as a responsibility to the environment. We pride ourselves on the legacy committed to service and sustainability throughout New York, New Jersey, Connecticut, and Ohio. Come join and grow with IWS.

IWS is currently experiencing a period of immense, rapid, and exciting growth. As each business function prepares for the launch of NYCs Commercial Waste Zones (CWZ) program, elements of our business require change and expansion to accommodate the historic evolution of NYCs waste collection industry. Were seeking a critical addition to our NYC CWZ program management team who will understand, strategically structure, and govern scaling-up activities across all work streams and functions.

This position will report to NYCs Director of Contract Compliance and manage a myriad of projects of vastly different scopes, supporting our Operations, Sales, Customer Service, Marketing, HR, IT, Safety, Procurement, and Compliance teams. The main responsibilities for this role will include tracking progress on cross-functional, programmatic goals, governing implementation timelines, driving momentum to efficiently scale the NYC market, documenting the history of program-related activities, employing quality assurance practices to monitor program success/integrity, and reporting progress to key program stakeholders. Much of this job will be rooted in strategic planning and requires keen skills in analytical thinking, organization, and time management.

We are not requiring previous experience within the waste management industry, but a successful candidate will be a professional, self-sufficient, and personable individual who works well with professionals across all functions, carries out tasks with limited supervision, and has the ability to handle sensitive information. Effective program governance will require cross-functional collaboration, and the Program Manager will serve as the central liaison.

Job Responsibilities:

• Facilitate and track the cross-functional execution of IWS Commercial Waste Zones plans through development of concise program/project management plans, consistent status update meetings, and risk/issue escalation.
• Document and delegate key projects and decisions resulting from strategic planning sessions. Work with stakeholders to track operationalization and execution thereafter.
• Coordinate cross-functional schedules to allot necessary time for CWZ focus & collaboration.
• Monitor workstreams gradual progress and maintain/update timelines for key milestones.
• Track and update NYC CWZ Staffing Plan, working with the HR Team and key stakeholders to recruit according to budgeted timelines.
• Track and update asset procurement timelines against financial model, delivery timelines, and operational requirements.
• Monitor program financial performance against original budget and identify any risks or room for improvement.
• Coordinate relevant stakeholders to produce DSNY Annual Report.
• Analyze high volumes of data from multiple sources, identify trends, and provide recommendations for suggested actions or changes.
• Maintain Program RAID log: track and mitigate risks before they arise as issues, take preventative and responsive action to address issues, and document key decisions or programmatic announcements.
• Prepare and present monthly briefing reports with relevant updates for the IWS Executive Team on overall program health, outstanding projects, identified issues, and suggested contingencies and remedies.
• Coordinate Program Leadership Team to prepare and present bi-annual briefing reports for the IWS Board of Directors on overall program health and the status of the NYC Market.
• Timely preparation and presentation of materials for key external and internal meetings involving workstream leads, including preparation of reports and power point presentations for monthly program check-ins meetings.

• Help design detailed project plans with roles and responsibilities to help with driving projects to completion.
• Offer project structure (set-up, governance, and closure) throughout the entire project lifecycle and help standardize templates for the organization.
• Manage key vendors and monitor status, review budget and scope conformance for large projects with vendor involvement.

• Handle highly confidential information with discretion and professionalism.
• Create transformation newsletters working with various stakeholders at the end of projects.

Qualifications:

• Bachelors degree and 7+ years of Program/Project Management experience.
• Proven organization skills with excellent attention to detail.
• Ability to implement need-based project management methodologies within functions of varying working styles
• Excellent analytical skills, ability to quickly aggregate and analyze data/information.
• Highly proficient in MS Office (Word, Excel, Outlook, and PowerPoint).
• Excellent verbal and written communication skills and the ability to communicate effectively with executives.
• Ability to quickly learn new processes & procedures.
• Self-motivated with the ability to manage multiple projects simultaneously and a strong understanding of prioritization and timing of deliverables.
• Strong sense of accountability, integrity, and ability to handle highly visible responsibilities.
• High level of professionalism and ability to handle highly sensitive and confidential information with utmost discretion.
• Previous experience in successfully managing concurrent projects will be considered.

Career opportunities

We believe in providing the training and development you need to grow your career with IWS. IWS is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Salary and benefits

IWS is committed to providing a world class work place to all employees. Each eligible employee receives a competitive total compensation package including, competitive pay, Medical, Dental, Vision, Life Insurance and more. Our employees also receive Paid Time Off and Holidays.

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.