Enterprise Systems Senior Manager IT Build (US)

Senior Manager It Build

The Senior Manager IT Build manages or leads a team of IT professionals in providing a range of services and solutions to the organization, ensuring enterprise standards are met and business objectives are achieved for own area of specialization.

In this role, you will shape the user experience and enhance our communitys relationship with the technology they use every day, including desktops, laptops, mobile devices (iOS/Android), VDI solutions using Citrix and Windows 365.

What Youll Accomplish Here:

• Oversee, develop, and build a high-performing team responsible for TDs Computing/End User Computing Device Management Platforms that manage 100k+ devices and hardware platforms, including key technologies like Microsoft Intune, SCCM, Azure, Jamf, and Autopilot
• Own the strategy development, configuration and overall experience of core platforms and operating systems including Microsoft Windows, Macintosh, iOS, Android, and Print, with an emphasis on providing stability, increased productivity, security, and an intuitive design that is secure and stable.
• Build a strong resilient VDI platform using Citrix and Windows 365 as the core technologies supporting the solution.
• Deliver safe and secure core applications including browsers (Chrome, Edge) and partner with application owners to package and distribute theirs
• Partner with SecOps teams to measure and increase the security of the environment through baselines, reporting and implementing solutions that minimize risk and provides a secure solution
• Develop and execute roadmaps through research and evaluation of emerging technologies and tools to bring the future of computing to TD
• Collaborate with other stakeholders, support teams, business units, IT peers and leadership to share your vision and incorporate their feedback and ensure maximal business value creation

Depth & Scope:

• Responsible for managing multiple, broad and highly complex teams and/or projects which are diverse in scope
• Sets direction at an operational level, works autonomously in the management of the unit and collaborates with other business heads to establish and execute on common goals
• Directs/manages large-scale applications / systems / projects across multiple product lines / businesses, involving significant scope and complexity
• Directs/manages a large group (e.g., up to 50) of IT professionals
• Understands strategic direction (including financials) and champions alliances to benefit the Bank, advocates for operational improvements to enhance value to the organization
• Directs the development of resolutions, plans and strategies for operational advancement
• Key contact internally and externally

Education & Experience:

• Undergraduate degree or Technical Certificate
• Graduate degree, preferred
• 10+ years relevant experience

Preferred Qualifications:

• Direct, hands-on system administration work experience with technologies mentioned above
• Relevant experience designing, implementing, deploying, and supporting global enterprise-level IT infrastructure solutions
• Experience managing large, geographically-dispersed (both remote and onsite), highly-technical engineering teams and contractors
• Strong analytical, interpersonal, technical, presentation, financial, and project management skills
• Strong enterprise technical architecture skills and knowledge
• Self-motivated with strong leadership/management abilities, ability to think strategically and globally, and influence others.
• Ability and desire to inspire change, and rethink and improve present circumstances, processes, and technologies
• Direct experience administering and managing collaboration platforms like Exchange Online, Teams, Zoom is a plus

Physical Requirements:

• Domestic Travel Occasional
• International Travel Never
• Performing sedentary work Continuous
• Performing multiple tasks Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds Occasional
• Sitting Continuous
• Standing Occasional
• Walking Occasional
• Moving safely in confined spaces Occasional
• Lifting/Carrying (under 25 lbs.) Occasional
• Lifting/Carrying (over 25 lbs.) Never
• Squatting Occasional
• Bending Occasional
• Kneeling Never
• Crawling Never
• Climbing Never
• Reaching overhead Never
• Reaching forward Occasional
• Pushing Never
• Pulling Never
• Twisting Never
• Concentrating for long periods of time Continuous
• Applying common sense to deal with problems involving standardized situations Continuous
• Reading, writing and comprehending instructions Continuous
• Adding, subtracting, multiplying and dividing Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing and so will you.

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your