Senior Manager, Governance & Control - Risk Council

Senior Manager, Governance & Controls

The Senior Manager, Governance & Controls will play a critical role in supporting the organization's risk governance framework by overseeing the effective operation of risk councils, committees and related governance forums. This position is responsible for coordinating agendas, preparing and distributing materials, documenting key discussions and decisions, and monitoring follow-up actions to ensure accountability and timely resolution. The Senior Manager, Governance & Controls will serve as a trusted partner to senior leadership and risk owners, fostering transparent communication, alignment on priorities, and informed decision-making. The ideal candidate will bring exceptional organizational skills, attention to detail and the ability to manage complex stakeholder relationships in a fast-paced, highly regulated environment.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Oversees and leads a highly complex and diverse function for an area of significant risk, complexity or scope while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results
• Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices
• Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise
• Acts as a strategic partner to leadership team on the management of the function, with deep industry, external/internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management/enterprise areas
• Sets operational team direction and collaborates with others to execute on common goals
• Focuses on longer-range planning for functional area (e.g. 12 months or greater)

Education & Experience:

• Undergraduate degree preferred
• 10+ years of relevant experience
• Deep industry and business knowledge and expertise on risk and control functions
• Advanced knowledge of governance, risk and control procedures, strategies & tactics
• Advanced knowledge of risk management environment, standards, regulations and mitigation
• Knowledge of current and emerging trends
• Skill in managing budgets and resource allocation
• Skill in mentoring, coaching and performance management
• Skill in using analytical software tools, data analysis methods and reporting techniques
• Skill in using computer applications including MS Office
• Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion
• Ability to communicate effectively in both oral and written form
• Ability to work collaboratively and build relationships across teams and functions
• Ability to work successfully as a member of a team and independently
• Ability to exercise sound judgement in making decisions
• Ability to analyze, organize and prioritize work while meeting multiple deadlines
• Ability to process and handle confidential information with discretion
• Ability to establish goals and objectives that support the strategic plan
• Ability to contribute to strategic direction of the strategic initiatives and projects

Preferred Qualifications:

• Ability to put together executive level PowerPoint presentations
• Power BI
• Excel Executive level communication

Customer Accountabilities:

• Develops, communicates and implements a holistic governance and control strategy for own specific business function in support of and integrated with the overall business strategy
• Manages and plans activities that require alignment across multiple areas
• Leads the implementation of regulatory change management and provides guidance to the team in the development and/or integrated implementation of policies/procedures/changes across multiple business/functional areas
• Leads partnership with management and respective teams for area of specialization with industry, enterprise, and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending actions to senior management
• Ensures all administration, control and compliance activities are complete and accurate to meet targets for own area
• Ensures an integrated and aggregated view of all related business risk and control activities across the overall function providing escalations, recommendations, and decision support to leadership
• Forecasts programs/initiatives and demand, and coordinates prioritization of the portfolio/initiatives with key stakeholders
• Provides functional/business level communications to ensure messages to stakeholders and/or employees are consistent, appropriate and aligned to business risk strategies and executive management direction
• Provides direction to complex, wide-ranging enterprise or cross-function/business projects as a SME and participates in designing, testing, and implementation of solutions

Shareholder Accountabilities:

• Works closely with senior management to develop business plan, ensuring the optimal use of resources and leverages TD's operating model to maximize efficiency, effectiveness and scale
• Leads interface and relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements
• Assesses/identifies key issues and escalates to appropriate levels and relevant stakeholders and business management where required
• Identifies, mitigates and reports on risk issues per enterprise policy/guidance and ensures appropriate escalation processes are followed
• Ensures business operations are in compliance with applicable requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
• Leads or contributes to cross-functional/enterprise initiatives as a SME helping to identify risk/provide guidance for complex situations
• Manages oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed
• Oversees or leads the facilitation and/or implementation of action/remediation plans to address performance/risk/governance issues
• Protects the interests of the organization identifies and manages risks, and escalates non-standard, high-risk transactions/activities as necessary
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities:

• Responsible for management of the overall team providing both leadership, guidance, and expertise; ensures team adheres to enterprise frameworks and methodologies
• Supports team in staying knowledgeable on emerging issues, trends and evolving regulatory requirements and assesses potential impacts to the Bank
• Leads a high-performing team; provides ongoing feedback and performance reviews, coaches and develops employees and ensures performance management activities are undertaken and completed for all employees
• Leads the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner
• Manages employees in compliance with all human resources policies, procedures and guidelines of conduct
• Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes
• Recruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
• Establishes and fosters a cohesive team; promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives
• Acts as a brand ambassador for your business area/function and the Bank

Physical Requirements:

• Domestic Travel Occasional
• International Travel Never
• Performing sedentary work Continuous
• Performing multiple tasks Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds Occasional
• Sitting Continuous
• Standing Occasional
• Walking Occasional
• Moving safely in confined spaces Occasional
• Lifting/Carrying (under 25 lbs.) Occasional
• Lifting/Carrying (over 25 lbs.) Never
• Squatting Occasional
• Bending Occasional
• Kneeling Never
• Crawling Never
• Climbing Never
• Reaching overhead Never
• Reaching forward Occasional