Marketing Operations Analyst

Description

At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.

Summary

The Marketing Operations Analyst supports the management of key operating model touchpoints, organization of marketing tools, and structure for process operations within the BBW Customer Team. This role involves collaborating with cross-functional teams to drive work that enhances the Customer experience, optimize operations, and achieve business objectives.

Responsibilities

• Seasonal Milestone Planning: Support the development of seasonal milestones for calendar year, partnering with cross functional teams (strategy, concept, campaign, visual, merchandising operations) to ensure dependencies are feasible within timelines

• Calendar Management: Coordinate with executive assistants to discuss cross functional milestones, finalize timing, and schedule outlook meeting planners. Regularly monitor shared Outlook inbox for timely schedule changes.

• Documentation: Maintain accurate documentation of dates, attendee lists, content (purpose, objective, agendas), and changes for all Seasonal Milestones

• Organization: Organize and cascade materials to the team, maintain Sharepoint hub & ensure rigor across teams to adhere to the file organization.

• Change Management: Support change management across the team by executing communication plans, materials, and engagement strategies to ensure smooth transitions.

• Reporting & Cascade: Attend seasonal milestone meetings for notetaking/recordings to cascade to key internal stakeholders

• Quality Assurance: Establish quality standard for Customer Team Operating Model to ensure deliverables meet or exceed expectations. Conduct regular inspections and quality checks to verify compliance with specifications and standards.

• Team Support: Provide support to Customer Team Operations & Planning, fostering a collaboration and results-driven environment. Motivate team members to achieve project goals, resolve conflicts and support professional development.

Qualifications

• BA in business administration, retail or marketing management, or a related field.

• Proven experience in the retail or marketing industry, with a focus on corporate retail or marketing operations.

• Strong understanding of retail or marketing processes, systems, and best practices.

• Excellent communication and organization management skills, with the ability to find solutions and drive alignment across cross-functional teams.

• Proficiency in Microsoft tools and software.

Core Competencies

• Lead with Curiosity & Humility

• Build High Performing Teams for Today & Tomorrow

• Influence & Inspire with Vision & Purpose

• Observe, Engage & Connect

• Strive to Achieve Operational Excellence

• Deliver Business Results

Benefits

Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

• Robust medical, pharmacy, dental and vision coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.

• 401k with company match and Associate Stock Purchase with discount

• No-cost mental health and wellbeing support through our Employee Assistance Program (EAP)

• Opportunity for paid time off and paid parental leave. Plus, access to family and lifestyle programs including a family building benefit, childcare discounts, and home, auto and pet insurance.

• Tuition reimbursement and scholarship opportunities for post-secondary education programs

• 40% merchandise discount and gratis that encourages you to come back to your senses!

Visit bbwbenefits.com for more details.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance , Philadelphia Fair Chance Law , San Francisco Fair Chance Ordinance .

We are an equal opportunity action employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.

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