LEAD BUSINESS SYSTEMS SOLUTIONS ANALYST - PUB SEC

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Lead Business Solutions Analyst will serve as the strategic bridge between the business and technical teams within Lumen's Public Sector organization-with a focus on Business Intelligence and AI platform development and solution architecture. This role translates business objectives into scalable data products, semantic models, and AI-powered capabilities, while owning target-state architecture, integration patterns, security, and non-functional requirements. The ideal candidate blends product thinking and process acumen with hands-on Business Intelligence and architecture leadership.

The Main Responsibilities

• Design complete solutions for business intelligence and artificial intelligence platforms, including how systems will work together and the steps to get there.

• Create clear design documents like system diagrams, process flows, data models, and decision logs that explain why choices were made.

• Define and manage shared data standards so reports and dashboards use consistent metrics and secure access controls.

• Connect core systems (Salesforce, SAP, and others) so data flows smoothly using APIs and automated pipelines.

• Build artificial intelligence-powered tools such as assistants for proposals, summaries, and planning, while ensuring they are safe and accurate.

• Set up processes for managing AI models and data pipelines, including testing, version control, and monitoring for quality.

• Plan for performance and security, making sure solutions are fast, reliable, and compliant with public sector requirements.

• Support sales teams on proposals by providing technical input, cost estimates, and solution overviews; lead demos and proof-of-concepts.

• Develop dashboards and reports that give leaders clear insights and track adoption of business intelligence and artificial intelligence tools.

• Ensure compliance and security for all solutions, following public sector standards and preparing documentation for audits or approvals.

• Growth mindset and continuous learning -seeks feedback, adapts quickly, and stays current on business intelligence and artificial intelligence best practices.

• Product mindset-can prioritize a platform roadmap by value, feasibility, and risk; turns desired outcomes into clear epics and user stories.

• Strong documentation skills (clear diagrams and solution blueprints) and experience participating in Architecture Review Boards.

• Experience with event-driven patterns and microservices, near real-time analytics, and solid API design practices.

• Able to manage multiple priorities in a fast-paced environment and passionate about data integrity, security, and measurable business outcomes.

What We Look For in a Candidate

• A Bachelors degree in business, Information Systems, Analytics, Computer Science, or a related field.

• At least 7 years of experience in business analysis, solution consulting, or business intelligence, including 3+ years designing and delivering data or artificial intelligence solutions.

• Strong skills in SQL and hands-on experience with Power BI (building data models, creating dashboards, and setting up security).

• Knowledge of Azure-based platforms for data and artificial intelligence, such as Databricks, Microsoft Fabric, Azure AI Search, Azure OpenAI, and Azure Machine Learning.

• Experience connecting systems like Salesforce and SAP so data flows smoothly between them.

• Familiarity with managing AI models and data pipelines, including testing, version control, and monitoring.

• Understanding of public sector security and compliance requirements (such as FedRAMP and NIST standards).

• Excellent communication skills and the ability to explain complex solutions in a way that business leaders can understand.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI

$114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

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Bonus Structure

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What to Expect Next

Requisition #:

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

09/08/2025