JobsUSAIT Systems Support
Company : JLM Strategic Talent Partners
Location : Lancaster, CA, 93534
Posted Date : 15 September 2025
Job Details
Who Is JLM Strategic Talent Partners & What Is Our Role
We partner with national and international prime contractors to provide them with qualified talent they can trust. We accomplish this by sourcing and vetting high-level career-seeking candidates in the industry and match them with our partners' current open roles. Our objective is to help our general contractor partners build out project teams for high-level infrastructure projects across the US. We aspire to partner with candidates who are eager to learn, grow, and progress in their career path while deepening their knowledge in their given field. We deeply value our partnerships and place great emphasis on maintaining strong relationships and long-term hires. This is reflected in our competitive offerings to our hires including:
- Ongoing HR support
- Competitive benefits packages including health, dental, vision, and life insurance
- Our very own JLM Rewards incentive program
The Ideal Candidate
- The ideal candidate has a proven track record of managing IT projects as well as improving processes and network systems.
- They thrive in a fast-paced and team-oriented environment.
- They get excited about construction projects as well as completing assignments on time.
- An individual who will do well in this position is self-oriented, organized, a great communicator, and approachable.
Key Responsibilities/Skills
- Supports end users by providing hands-on technical assistance to resolve hardware and software incidents.
- Ensure, install, and configure, operate and maintain network devices such as routers, switches, and wireless access points as needed per need. Ensuring the configuration of selected network assets are backed up regularly.
- Analyze, investigate, isolate, and resolve assigned help desk remedy tickets, document problems, outages, and resolutions stems for all IT hardware, software, and applications.
- Responsible for development of projected cost estimates, financial planning associated with procurement of equipment, computers, etc.
- Manages assigned IT projects to ensure adherence to budget, schedule, and scope of project.
- Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.
- Collects, analyzes, and summarizes information and trends as needed to prepare project status reports.
- Provide system administration, verify Defense Joint Military Pay Systems (DJMS) transactions; validate system related problems and provide appropriate documentation to Service Desk.
- Maintain required documents for users and complete monthly access verification.
- Perform in the role of Base Administrator for the Personnel Records Display Application (PRDA) in the ARMS.
- Provide information and informal computer-related training for users. (Approximately 20-30 users trained per year per location).
- Other duties as assigned.
Requirements
- Ability to pass and obtain security clearance.
- Strong, flexible communications skills utilizing different mediums.
- Experience with Microsoft Access and SQL.
- Scrum & agile experience preferred.
- Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry.
Perks Of Joining JLM
We offer a competitive compensation package as well as benefits including health insurance, vision, dental, life, and paid time off! Compensation: $27.00 - $32.00 per hour.
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