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Chesapeake Oncology Hematology Associates

Company : Chesapeake Oncology Hematology Associates

Location : Elkridge, MD, 21075

Posted Date : 15 September 2025

Job Details

Job Description Job Opening: Patient Accounts Representative/Accounts Receivable

We are seeking a skilled and detail-oriented Patient Accounts Representative/Accounts Receivable professional to join our team. The ideal candidate should possess the following qualifications and be proficient in the responsibilities outlined below:

Key Responsibilities:
  1. Insurance Knowledge:

    • Demonstrate a solid working knowledge of insurance processes, including deductibles, out-of-pockets, and copays.
  2. Payment Posting:

    • Accurately record payments received from patients and insurance companies in the billing system.
    • Apply payments to the appropriate patient accounts to ensure precise financial records.
  3. Account Reconciliation:

    • Conduct regular reviews of patient accounts to identify discrepancies, errors, or unpaid balances.
    • Investigate and promptly resolve any account discrepancies to maintain accurate financial records.
  4. Customer Service:

    • Interact with patients and their families to address billing inquiries.
    • Provide clear explanations of charges and assist in establishing suitable payment arrangements.
  5. Collections:

    • Initiate collection efforts for past-due accounts, adhering to ethical practices.
    • Contact patients to discuss payment options and negotiate payment plans if necessary.
  6. Documentation:

    • Maintain detailed and accurate records of all interactions and transactions related to patient accounts.
    • Ensure comprehensive documentation of payment arrangements and billing communications.
  7. Compliance:

    • Ensure strict compliance with healthcare billing regulations, including but not limited to HIPAA.
    • Adhere to other relevant guidelines to maintain legal and ethical billing practices.
  8. Reporting:

    • Generate regular reports on accounts receivable status, collections efforts, and billing performance for management review.
    • Provide insights and recommendations based on the analysis of financial reports.
Benefits:
  • Medical Insurance
  • Paid Leave
  • Holidays
  • 401k
  • Short Term Disability
Qualifications:
  • Previous experience in a similar role within healthcare finance or billing.
  • Strong understanding of insurance processes and healthcare billing regulations.
  • Excellent communication and negotiation skills.
  • Proficient in relevant software applications for billing and financial record-keeping.

If you are a dedicated and experienced Accounts Receivable professional with a passion for ensuring accurate financial transactions in a healthcare setting, we encourage you to apply.

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