JobsUSAGeek Squad Advanced Repair Agent
Company : Best Buy
Location : Hopewell Junction, NY, 12533
Posted Date : 15 September 2025
Job Details
At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
- Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
- Understands the importance of the customer experience when performing diagnostic discoveries, making recommendations, and protecting customer devices both in-person and by phone.
- Establishes and maintains consistent rhythms for timely followup and ensures deliverables are met or exceeded.
- Partners with other team members to ensure consistent and accurate documentation of customer requests and repairs.
- 6+ months experience diagnosing, troubleshooting, or repairing technology products
- Experience actively using and learning about consumer electronics
- Strong ability to prioritize and multi-task in a fast-paced environment
- Ability to work a flexible schedule inclusive of holidays, nights and weekends
Position Type: Part timePandoLogic. Keywords: Electrical Appliance Service Technician, Location: Hopewell Junction, NY - 12533
Required Preferred Job Industries- Installation & Repair
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