Director, Legal Business Services

Company : KPMG US
Location : San Francisco, CA, 94199
Posted Date : 15 September 2025
Job Type : Full Time
Category : Management
Occupation : Director
Job Details
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At KPMG, you can become an integral part of a dynamic team at one of the world's top tax firms. Enjoy a collaborative, future-forward culture that empowers your success. Work with KPMG's extensive network of specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions. Join a diverse team helping high-profile clients understand, analyze, and respond to complex business opportunities and challenges. Develop your career through a range of multifaceted engagements, formal training, and informal mentoring. At KPMG, we believe nothing is more important than investing in our culture because it's an investment in our people, our future, and what we stand for as a firm.
KPMG is currently seeking a Director in our US Legal Business Services (LBS) practice to join our growing team. LBS team members work closely with other KPMG service teams, including KPMG Law US and foreign member firm legal practices.
Responsibilities:
- Lead and manage KPMG delivery teams on LBS engagements for legal department and law firm clients across LBS's three service lines: Legal Managed Services, Legal Operations Consulting, and Legal Technology Innovation; manage services engagements for legal departments; strategic assessments for legal teams; legal technology optimization, selections and implementations, including CLM and Gen AI applications for legal teams; organizational/target operating model design initiatives; legal/business process improvements; governance models; legal metrics and data; strategic modeling and impact analysis; legal resourcing strategies, and the like
- Manage engagements according to KPMG's financial and cost management policies
- Oversee the day-to-day activities for LBS engagements and serve as clients' principal point of contact for engagement specific needs; supervise, mentor, and manage staff working on assigned projects
- Facilitate program and project management activities, preparation and review of engagement work papers, written deliverables and status reports to present to clients, action items and issue/risk logs
- Direct and lead change management initiatives to support the implementation of new legal processes, technologies, and systems with clients; develop responses to requests for proposals and lead/support new business development opportunities
- Refine and optimize methodologies and approach to engagements
- Minimum ten years of prior experience working in legal business consulting, legal technology innovation, and/or legal managed services; experience could include, among other things, work in a consulting/advisory firm on behalf of legal teams; time spent in the legal technology field (at a legal technology provider or implementation partner); experience in a legal department, law firm, management, operations and/or work in the field of legal-related data and analytics.
- Bachelor's degree from an accredited college/university; JD, MBA or master's degree from an accredited law, business, or graduate school preferred, in addition to others on KPMG's approved credential listing
- Experience leading large scale legal operations projects with demonstrated strong project management skills, including experience selecting, implementing and deploying leading legal technologies (Gen AI, CLM, ELM, etc.)
- Strong communication skills and ability to interact with a variety of client stakeholders, including Chief Legal Officers, law firm partners, corporate and law firm executives, and other business stakeholders
- Prior experience leading sales and new business development support; able to supervise and offer guidance to staff, and work in and support a team environment; demonstrated recent extensive experience building a book of business, must be able to sell and have a large network to tap into
- Ability to travel up to 50%
- Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).
KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Seniority level
Seniority level
Director
Employment type
Employment type
Full-time
Job function
Job function
General Business
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