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Behavioral Health Case Manager - Field in Salem County, NJ

CVS Pharmacy

Company : CVS Pharmacy

Location : Bridgeton, NJ

Posted Date : 15 September 2025

Job Type : Full Time

Category : Community & Social Service

Occupation : Case Manager

Job Details

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Title: Clinical Case Manager - Behavioral Health

Location: New Jersey (Field-based with up to 75% travel)

Position Summary:

The Clinical Case Manager is responsible for developing and executing health service strategies that promote high-quality, cost-effective care for members. This includes utilization management, quality improvement, network coordination, and adherence to clinical policies.

Key Responsibilities:

  • Conduct face-to-face assessments for members enrolled in Managed Long-Term Services and Supports (MLTSS) and/or Dual Special Needs Programs (D-SNP/FIDE).

  • Evaluate member needs and coordinate services such as medical daycare (adult/pediatric), personal care assistance, nursing facility placement, and MLTSS enrollment.

  • Collaborate with members, caregivers, providers, and interdisciplinary teams to create and implement individualized care plans.

  • Authorize services in accordance with program guidelines and connect members to appropriate community resources.

  • Accurately and promptly document all case management activities in the electronic health record.

  • Apply advanced clinical judgment and critical thinking to resolve complex care issues.

  • Mentor new hires once proficient in the role.

Required Qualifications:

  • Licensed Clinical Social Worker (LCSW) or Licensed Social Worker (LSW).

  • Minimum of 2 years of behavioral health experience.

  • Strong assessment, communication, and documentation skills.

  • Successful completion of NJ Choice Certification (minimum score of 80% required for continued employment).

  • Ability to work independently in a remote environment during standard business hours.

  • Reliable transportation and willingness to travel up to 75% of the time (mileage reimbursed per company policy).

  • Flexibility to occasionally cover Cumberland County, NJ .

Preferred Qualifications:

  • Experience in case management and/or discharge planning.

  • Background in managed care.

  • Crisis intervention skills.

Education:

  • Master's Degree required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$72,627.00 - $155,538.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit

We anticipate the application window for this opening will close on: 09/30/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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