Senior Director, Software Engineering – Global Governance

Position Summary

This strategic role will be instrumental in advancing Walmart’s global compliance, ethics, and customer privacy solutions. As a key leader, you will drive the integration of a seamless, secure shopping experience with robust regulatory compliance. Leveraging omni-channel data and AI/ML technologies, you will enhance our predictive, real-time risk management platform, tools, and services. Your efforts will ensure a safe, friction-free shopping experience that always prioritizes our customers.

If you're passionate about leading high-performing technology teams, thrive in fast-paced environments, and want to stay at the forefront of the rapidly evolving compliance and privacy landscape, we invite you to join Walmart’s Global Governance Engineering team.

About the Team

The Walmart Global Governance Engineering team develops and operates technology solutions that ensure compliance, ethics, and customer privacy across all Walmart stores, clubs, and e-commerce platforms. Our team is responsible for integrating AI and cloud technologies to enhance safety and security, drive innovation, and improve customer experiences.

What You Will Do

• Technology Leadership – define and execute the technology strategy for Global Compliance, Ethics, and Customer Privacy solutions, ensuring alignment with Walmart's overall business objectives.
• Innovation – Introduce and integrate Agentic AI and AI Assistance to address complex challenges in compliance and privacy, while maintaining support for existing platforms and technology stacks.
• Safety and Security – develop and oversee technology solutions that enhance the safety and security of our customers and associates.
• Collaboration – Partner with cross-functional teams, including IT, legal, and customer service, to prioritize and deliver high-impact technology features and continuous improvements.
• Continuous Improvement – Stay abreast of industry trends and emerging technologies to continuously improve and innovate Walmart's compliance and privacy solutions.
• Performance Metrics – define key performance indicators (KPIs) to assess the success of initiatives and provide regular updates to stakeholders on progress and outcomes.
• Partnership Development – build strong relationships with various teams to optimize engagement and deliver business value.
• Market Awareness – keep a pulse on industry trends, emerging technologies, and competitive dynamics to refine and adapt technology strategies.
• Focus on Our Associates – build and lead high-performing, diverse teams by driving inclusive strategies, fostering strong relationships, and promoting collaboration across functions to achieve shared goals.

Key Skills

• Product Management, Business Strategy, Data Strategy, AI and ML, Data Analysis, Stakeholder and Change Management
• Experienced leader in compliance, ethics, and customer privacy, preferably in the retail or financial services industry
• Proven track record of successful technology strategy and implementation with measurable and significant business impact
• Strong experience in building and managing high-performing technology teams
• Passion for technology, willingness to dive deep into technical products, and commitment to learning and expanding technical knowledge
• Ability to build compelling business cases and ROIs, and proactively drive business insights and optimizations
• Developing and delivering on the financial plan for area of responsibility
• Capitalizing on domain expertise; identifying and anticipating market opportunities based on an in-depth understanding of the market and competition; overseeing the execution of competitive assessments, identifying and facilitating disruptive innovation opportunities; approving business cases; prioritizing and allocating resources; and approving objectives and key performance indicators

Preferred Qualifications

• Master’s degree in business administration, Computer Science, Engineering or related field
• 10 years’ experience in leading technology or solution development
• 8 years’ experience gathering, identifying, defining, and communicating requirements
• 8 years’ experience consulting and advising business partners utilizing detailed analysis
• 5 years' experience building and leading high-performing teams

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Primary Location – 1395 Crossman Ave, Sunnyvale, CA , United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.