Telehealth Specialist -Transfer Center

Company : St. Luke's Health System
Location : Boise, ID, 83702
Posted Date : 15 September 2025
Job Details
At St. Luke’s , we believe exceptional patient care begins with an exceptional team. Here, your work matters—whether you're at the bedside or supporting care behind the scenes. We’re proud to cultivate a workplace grounded in collaboration, inclusion, growth, and a genuine sense of purpose.
Join us and be part of something bigger.
Telehealth Specialist – Night Shift | Full-Time (3x12-Hour Shifts)
Pay: $17.32 – $19.00+/hour (DOE) + Night & Weekend Differentials
Shift: 7:00 PM – 7:00 AM | Schedule: Rotating, includes weekends & holidays
What You’ll Be Doing:
As a Telehealth Specialist , you’ll be the heartbeat of our Transfer Center —connecting patients to the care they need, fast. While you won’t interact with patients directly, your impact is real. You’ll work alongside nurses and physicians to coordinate patient transfers and ensure efficient bed placement across multiple St. Luke’s locations.
This fast-paced, detail-driven role is perfect for someone who thrives under pressure, loves solving puzzles, and communicates clearly—especially when the stakes are high.
A Day in the Life:
Coordinate transfers between St. Luke’s facilities to ensure safe, efficient patient movement.
Manage high-volume incoming calls and relay critical information to care teams.
Support real-time bed placement across the system.
Maintain accurate documentation and administrative workflows.
Collaborate with clinical teams to facilitate smooth transitions and fast solutions.
You’ll Succeed In This Role If You:
Have experience in healthcare or a fast-paced administrative setting
Communicate professionally and clearly—even under pressure
Can problem-solve and think on your feet
Enjoy being part of a tight-knit, mission-driven team
Minimum Requirements:
Education: High school diploma or equivalent
Experience: At least 6 months of customer service or administrative support
Licenses/Certifications: None required
Why You'll Love Working at St. Luke’s:
We take care of our people so you can take care of our patients.
Comprehensive Benefits Package
Tuition & Certification Reimbursement
Medical, Dental & Vision Coverage
Retirement Plans with Employer Match
Generous Paid Time Off
Life Insurance & Wellness Resources
At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.
St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.
*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.
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