Talent Acquisition Operations Specialist

Purpose

The Talent Acquisition Operations Specialist plays a vital role in driving operational excellence throughout the recruitment lifecycle. This role is responsible for managing candidate engagement, coordinating recruiting and onboarding logistics, and supporting high-impact projects that enhance systems, processes, and stakeholder experiences. The TA Ops Specialist will conduct audits to ensure compliance, support training initiatives, and serve as a key resource for troubleshooting system issues. A strong technology aptitude is essential, as the role involves optimizing platforms such as SuccessFactors and other HR tools. The ideal candidate is highly organized, adaptable, and thrives in a fast-paced environment, contributing to initiatives that attract and retain top talent aligned with the company’s strategic goals. 

Job Responsibilities

•    Support, coordinate, and execute activities such as requisition processing, candidate management, interview scheduling, pre-employment checks, and HRIS transactions.
•    Manage day-to-day project activities and tasks aimed at enhancing the candidate and hiring manager experience across recruiting and onboarding.
•    Liaise between internal stakeholders to ensure smooth rollout and execution of initiatives.
•    Troubleshoot and resolve issues within recruitment and onboarding systems.
•    Analyze recruitment data to generate reports and insights. 
•    Responsible for the support, coordination, and execution of activities such as requisition processing, candidate management, interview scheduling, pre-employment checks, and HRIS transactions.
•    Communicate effectively with recruiters, HR partners, hiring managers, and candidates to ensure a smooth process.
•    Process requisitions and schedule interviews in collaboration with recruiters and hiring managers.
•    Supports applicants with online recruitment system account setup, application completion, application updates, and application submissions; responds to applicant inquiries regarding application statuses in the recruitment process.
•    Coordinate pre-employment screening activities and assist with new hire onboarding tasks.
•    Provide guidance and assistance to candidates, new hires, and hiring managers throughout the recruitment and onboarding process.
•    Provide regular updates, reports, and insights on candidate status to internal customers.
•    Verify new hire data and hiring new hires into SuccessFactors.
•    Prepare and provide necessary documents for employee files while ensuring accuracy, compliance, and confidentiality.
•    Review and maintain standardized templates and process documentation for talent acquisition team.
•    Assist with other aspects of talent acquisition including employee referrals, relocation assistance, employer branding, recruitment marketing, vendor management and billing, process excellence, etc. 
•    Identifies opportunities for improving candidate experience within the recruiting and onboarding process.  
•    Assumes additional responsibilities as needed or directed in support of the Company’s 2025 Strategy.

Job Requirements

•    BA/BS degree or two to five years in a recruiting or administrative role required
•    Knowledge of recruiting practices and selection procedures preferred
•    Strong project management skills with a focus on process improvement and stakeholder engagement
•    Ability to build and maintain superior relationships with internal and external clients at all levels
•    Excellent written/oral communication and organizational skills
•    Strong initiative and solid judgement ability 
•    Ability to work effectively in teams
•    Ability to manage competing demands and accept constructive feedback, while being extremely adaptable and flexible
•    Proven ability to maintain accurate and organized records; meticulous attention to detail required 
•    Advanced computer software skills including Excel, Word, PowerPoint, and Teams preferred 
•    Ability to maintain confidentiality in all instances required