Senior Go-to-Market Operations Manager

Are you interested in leading a team to achieve success?

Do you enjoy collaborating cross-functionally to deliver on common goals?

About our Team:

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.

About the Role:

We are seeking a strategic and results-driven GTM Operations Senior Manager to oversee and optimize GTM processes across the Large Law segment This segment serves the most prominent US law firms, and is the largest and one of the fastest growing segments at LexisNexis. The ideal candidate for this role is an analytical and strategic thinker who likes to roll up their sleeves to inform and execute our go-to-market strategy. You'll collaborate closely with customer-facing teams, marketing, finance, and other functions to drive cross-functional Go-To-Market (GTM) projects, develop actionable recommendations based on data-driven insights, and champion operational efficiency and change management initiatives. You'll report directly to the Senior Director of GTM Strategy and Operations (who reports to our General Manager of Large Law) and be a part of a phenomenal team with diverse skill sets and knowledge.

Responsibilities

• Defining and deploying core GTM processes (e.g., CRM hygiene, opportunity management, account planning), and driving rigorous adoption across customer facing teams.
• Designing and executing cross-functional initiatives to improve sales productivity, pipeline health, conversion rates, and operational efficiency.
• Analyzing performance data and KPIs to generate insights, shape priorities, and influence behaviors that lead to revenue plan attainment.
• Collaborating on forecasting and planning cycles, including target-setting, territory design, sales compensation, and headcount planning.
• Optimizing systems and tools (e.g., Salesforce, Gong, Tableau) to automate workflows, standardize reporting, and provide actionable dashboards.
• Leading strategic deliverables for leadership, including business reviews, commercial boards, and capital planning.

Requirements

• Bachelor's degree, with MBA or other advanced degree preferred
• Previous roles in GTM/Business Operations, Revenue Operations, Strategy, or Management Consulting
• Demonstrated experience in working within cross-functional teams and complex projects
• In-depth knowledge of Salesforce.com, including reporting, dashboard creation, and process optimization
• Excellence in Google Sheets/Excel, including building analytical/financial models and reporting methods
• Excellence in summarizing sophisticated data and results into executive facing materials (e.g., slides, policy documents, graphs/charts)
• Understanding of business practices related to GTM Operations and systems (opportunity creation, pipeline, sales cycle, sales quotas)
• Excellent interpersonal and communication skills, with the ability to lead by influence at all levels of the organization

Work in a way that works for you:

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you:

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the business:

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

Compensation

The base salary for New York City candidates is $132,500.