Strategic Account Executive -- Chicago

Strategic Account Executive (SAE)

Abbott Diabetes Care Division is offering a remote opportunity to help people with Diabetes lead healthier, happier lives. As a global leader in diabetes care, Abbott is constantly working to deliver the highest quality products and unwavering support to our customers. Consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so we're committed to continuous improvement in the way patients and professionals measure, track and analyze glucose levels.

As a Strategic Account Executive (SAE), you will be responsible for driving key partnership goals within assigned health system accounts. The SAE will use a consultative approach to partner with health systems and drive broader adoption of ADC's continuous glucose monitoring (CGM) portfolio within the health systems' diabetes patient population. The position requires exemplary customer and account management acumen and an aptitude to work with cross-functional teams. This is a critical role in Abbott Diabetes Care's (ADC) commercial strategy and will report to the Director of Strategic Accounts (DSA). This is a field based opportunity.

What You'll Do

• Lead the development of key account plans based on gathering customer insights, identifying unmet needs in diabetes management, and having a deep understanding of Abbott's partnership solutions to ensure seamless execution of the resulting account strategies
• Build and maintain deep relationships, and act as a thought partner with key decision-makers and influencers across a range of business functions (e.g., C-suite, VP and Director-level administration, Quality, Primary Care, Endocrinology, Population Health, Health Equity, IT/EMR/EHR, Pharmacy, and other relevant stakeholders) to strengthen the perception of ADC as a trusted resource in helping to improve patient outcomes and addressing diabetes management challenges within health systems
• Identify needs and hypothesize solutions for key stakeholders at assigned health systems regarding unmet needs in diabetes management
• Develop strategies and tactical plans to tailor and implement solutions that drive awareness of CGM, create HCP access for the field teams, and accelerate adoption of CGM for diabetic patients within the health system
• Collaborate and orchestrate key activities with the cross-functional account team and relevant HQ-based functional stakeholders to drive development and pull-through of strategy, tactical plans, and solutions (e.g., workflow and technical solutions) in a compliant manner
• Track and evaluate key customer metrics to proactively identify opportunities to adjust the account strategy to reflect changing dynamics
• Maintain current knowledge of all ADC's products, indications and diabetes disease area to serve as an effective partner to assigned health system accounts

Experience You'll Bring

Required

• Bachelor's degree
• 10 years+ years of experience in a customer facing field sales, sales management, or key account management role with 5+ years of experience in healthcare and / or life sciences industry
• Demonstrated leadership skills, specifically in strategic influencing, effective communication, cross-functional collaboration, and conflict resolution
• Demonstrated track record of business background including account planning, business planning, problem solving, and analytical skills
• Possess executive presence and the ability to interact with senior account leadership
• Demonstrated ability to develop customer-centric approaches, leveraging multi-disciplinary capabilities and resources to realize objectives
• Ability to manage multiple, concurrent work streams across diverse functions
• Demonstrated confidence, persuasiveness, ability to motivate others and ability to influence without formal authority
• Willingness and ability to travel, including overnight 50% - 75%

Preferred

• Advance degree preferred (Business or Science)
• Experience in Key Account Manager position managing national or regional health system accounts
• Diabetes disease area knowledge and experience promoting related products (e.g. glucose monitors, pumps)