JobsUSASr. Product Manager II- Card Rewards Redemption
Company : Bank of America
Location : Charlotte, NC, 28245
Posted Date : 15 September 2025
Job Type : Other
Category : Software Development
Occupation : Product Manager
Job Details
Overview
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Responsibilities
- Develops short and long-term product management plans; manages and monitors risk metrics and KPI reporting for rewards redemption activities.
- Partner management of third party vendors to ensure adherence to bank requirements and service standards, including compliance with governance routines and guidelines.
- Project management of internal and external partners to deliver on the objectives of the Loyalty and Rewards team.
- Manage financial budgets including reconciliation of third party invoicing and validation of redemption events.
- Lead the management of partner risk and compliance, project management and financial accountability.
Required Qualifications
- Proficient with Microsoft Office applications, specifically Excel and PowerPoint
- Experience with the Control Risk Framework
- Financial management of expenses/budget
Desired Qualifications
- Data analysis and reconciliation
- Third party management experience/exposure
- Control experience with SPI (Single Process Inventory) management
- Invoice reconciliation and validation
- Rewards redemption experience
Skills
- Executive Presence
- Influence
- Oral Communications
- Presentation Skills
- Product Management
- Business Analytics
- Collaboration
- Continuous Improvement
- Problem Solving
- Strategic Thinking
- Attention to Detail
- Innovative Thinking
- Market Analysis
- Process Management
- Reporting
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift
1st shift (United States of America)
Hours Per Week
40
Pay Transparency details
US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544) Pay and benefits information Pay range $140,000.00 - $183,700.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible. This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
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