Digital Experience Technical Product Manager

Digital Experience Technical Product Manager

We are seeking a Digital Experience (DX) Technical Product Manager to join our digital experiences team that supports our business practice, Cognizant Moment. Cognizant Moment reinvents experience in an AI-enabled world. Comprised of industry creative leaders and technology experts, Cognizant Moment helps businesses build a new kind of experience ecosystem - one that combines big data insights with the imaginative application of generative AI to drive innovation and deliver hyper-personalized, dynamic experiences that drive brand growth and differentiation. Focus areas include: Experience Transformation, Marketing and Content, Commerce, Digital Product Design, Learning & Employee Experience, and Customer Service.

As a DX Technical Product Manager, you will be responsible for driving the development and execution of digital experiences that align with our clients' strategic business objectives. Your expertise will be leveraged through persona and journey mapping, strategic thinking, and prototyping to enhance product lifecycle management. This role will specifically support a key banking and financial services client, and as such, requires a deep understanding of retail banking to deliver the innovative solutions required to meet this client's needs.

Work Model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position open to qualified applicants in Raleigh, NC, Charlotte, NC, or Atlanta, GA. This role requires 3-4 days in the client's office with the remaining days from a home office and/or Cognizant location (if a Cognizant office is close to your homebase). Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

In this role, you will:

• Develop and execute digital product strategies, leveraging your retail banking experience, that align with client goals and industry trends.
• Collaborate with cross-functional teams to manage the full product lifecyclefrom concept through launch and optimization.
• Translate technical concepts into user-centric solutions, leveraging persona development and journey mapping to elevate digital experiences.
• Drive innovation by identifying opportunities for product enhancements and leading prototyping efforts to validate new ideas.
• Analyze market dynamics, customer feedback, and performance metrics to inform strategic decisions and continuously improve product outcomes.
• Ensure all products meet quality standards, comply with regulatory requirements, and are delivered on time and within budget.
• Communicate product vision, roadmap, and progress clearly to stakeholders, fostering alignment and transparency across teams.
• Champion a collaborative and agile work environment that encourages creativity, experimentation, and continuous learning.

What you need to have to be considered:

• 4-6 years of experience in product management or digital experience roles, with a strong foundation in product strategy, lifecycle management, and user-centered design.
• Experience in IT consulting or software product organizations, with a strong understanding of product development lifecycles, client delivery, and cross-functional collaboration in tech-driven environments.
• Background in financial services or embedded finance, including familiarity with regulatory frameworks, digital payment systems, and integration of financial tools into consumer platforms.
• Strong technical background, preferably with hands-on experience working with APIs and digital platforms in banking or financial services.
• Experience with agile development methodologies, including design thinking, prototyping, and managing evolving requirements in dynamic, cross-functional environments.
• Knowledge of UX design principles, journey mapping, and customer research methods to shape intuitive and impactful digital products.
• Experience leveraging data analysis and emerging technology trends to inform product decisions, identify growth opportunities, and drive innovation.
• Good communication and stakeholder engagement skills.

Preferred but not required:

• Agile leadership certifications such as SAFe PMPO or SAFe Scrum Master, with hands-on experience managing agile requirements and cross-functional delivery.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

The annual base salary for this position is between $120,000 and $135,000.

Benefits:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

What we offer:

• The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

About us

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world.

Other employment-related information

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

While our system allows applications in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes. Further, for roles located in Quebec, professional English proficiency is required to communicate with our global clients.