JobsUSAService Ambassador, Emergency Department
Company : Sutter Health
Location : Roseville, CA, 95678
Posted Date : 15 September 2025
Job Details
We are so glad you are interested in joining Sutter Health!
nOrganization:
nSRMC-Sutter Roseville Med Center
nPosition Overview:
nProactively interacts with patients, supports all levels of management and employees during interaction with patients and assists in the navigation of the overall health system to recover service breakdowns in real time. The role provides feedback, recommendations, and support in the design and improvement of patient care systems to coordinate an exceptional patient/guest experience.
nVaried Shift 3pm - 11:30pm,
nJob Description :
nEDUCATION:
nEquivalent experience will be accepted in lieu of the required degree or diploma
n- n
- Bachelor's degree in business administration, social work, or other health care related field. n
TYPICAL EXPERIENCE:
n- n
- 5 years recent relevant experience n
SKILLS AND KNOWLEDGE :
n- n
- n
Exhibits the skills to manage complaints and use mediation and negotiation skills.
n n - n
Proficiency in using computers, software, and web-based applications.
n n - n
Effective verbal and written communication skills and the ability to present information clearly and professionally.
n n - n
Ability to work independently, organize workload to provide reliable follow-through and meet timelines, deadlines.
n n - n
Ability to build strong relationships at all levels; develop a full understanding of company practices and tools and communicate them effectively.
n n - n
Excellent interpersonal, conflict resolution skills, and analytical skills.
n n - n
Ability to maintain strict confidentiality regarding patient contact information, medical information, and all sensitive issues.
n n
Job Shift:
nVaried
nSchedule:
nFull Time
nShift Hours:
n8
nDays of the Week:
nMonday - Friday, Variable
nWeekend Requirements:
nAs Needed, Rotating Weekends
nBenefits:
nYes
nUnions:
nNo
nPosition Status:
nNon-Exempt
nWeekly Hours:
n40
nEmployee Status:
nRegular
nSutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
nPay Range is $37.68 to $56.52 / hour
nThe salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into
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