Senior Business Analyst

Product Analyst/Business Solution Analyst

As a Product Analyst/Business Solution Analyst with our Digital Commercial Insurance Small and Lower Middle Market (SLM) domain, you will have the opportunity to form a powerful partnership with senior leadership in both business and operations, influencing business strategy by designing effective user experiences and comprehensive solution architectures that drive success. Your collaboration with IT will be key to ensuring that our applications and infrastructure are perfectly aligned with our operational goals and process improvements. Reporting directly to our Domain/Sub-Domain Lead, you'll have the chance to work directly with a leader responsible for overseeing a specific area of our business, ensuring that all strategies and operations within that domain are aligned with the broader company objectives. Joining our team in this role places you at the heart of innovation and strategic development, making a tangible impact on the company's future.

In this role, you will:

• Lead the elicitation and documentation of business requirements, creating user stories for prioritized projects with a focus on user experience and agent facing platforms
• Collaborate with Digital Underwriting leadership and others across SLM to refine user stories prioritized by Product Owners (POs), ensuring a clear understanding of business objectives and outcomes
• Establish and maintain collaborative relationships with cross-functional teams, including Underwriting, Operations, Technology, Marketing, Regulatory and Compliance and other key business functions
• Identify and help architect business capabilities across People, Process, Partners, and Technology, leveraging Agile principles to enhance organizational effectiveness
• Support the Product Owners within an Agile framework, managing Epics, Features, and User Stories that translate business requirements into actionable IT deliverables and that are aligned to business outcomes
• Strategically design, sequence, and execute business projects that advance the business strategy, ensuring the architecture remains focused on delivering value
• Collaborate with business teams to develop practical solutions from project concepts, ensuring alignment with IT capabilities for successful outcomes
• Build strong relationships with senior business, IT, and operations leadership to collaboratively drive execution of the business strategy and develop investment proposals
• Guide IT analysts and business subject matter experts on project initiatives, providing oversight to ensure alignment with business objectives