Business Analyst Documentation & Process Management

Business Analyst Documentation & Process Management

Experience: 5-8 years

Location: Hartford, CT

Job Summary

We are seeking a detail-oriented and technically proficient Business Analyst to join our team. This role focuses on analyzing business requirements, documenting workflows, and supporting process improvements using tools like SharePoint, Confluence, and BI platforms. The ideal candidate will have a strong background in documentation, DevOps processes, and cross-functional collaboration.

Key Responsibilities

• Analyze user requirements and business workflows to create detailed use cases, policies, and procedures.
• Define, develop, implement, and maintain departmental standards and documentation guidelines.
• Research and recommend new tools or technologies to enhance project-level or departmental productivity.
• Collaborate with cross-functional teams to improve quality processes and maintain strong relationships with business partners.
• Create and manage documentation using SharePoint and Atlassian Confluence.
• Document cloud services, DevOps practices, CI/CD pipelines, and technical roadmaps.
• Edit and standardize content from subject matter experts (SMEs) for clarity, consistency, and style.
• Select and organize visual aids (diagrams, charts, sketches) to enhance documentation.
• Maintain records of revisions and manage multiple documentation projects simultaneously.
• Review published materials and recommend updates or changes in scope and format.

Required Technical Skills

• Business Intelligence (BI) with SharePoint
• SharePoint Document Management
• Atlassian Confluence
• Testing & Documentation
• Use Case Development
• CI/CD Tools and Web Pipelines

Salary and Other Compensation:

Applications will be accepted until 08/21/2025. The annual salary for this position is between $37,804$86,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and is subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

What We Offer

• The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

About Us

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world.

Other Employment-Related Information

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

While our system allows applications in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes. Further, for roles located in Quebec, professional English proficiency is required to communicate with our global clients.