Senior Ad Policy Manager, Advertising Trust Policy

Senior Ad Policy Manager, Advertising Trust Policy

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Advertising is one of the fastest growing businesses at Amazon and that growth generates challenges in managing huge volumes of advertising submissions while maintaining a high customer experience and working at the speed that advertisers demand. We believe that advertising, done well, can enhance the value of our customer experience and generate a positive ROI for our advertising partners.

As part of Advertising Trust’s Policy & Integrity team, you will have high visibility across Amazon business lines, establishing the right customer experience and long-term strategy for the success of Amazon Advertising. We are a global and diverse team with a long tenure in online advertising, expertise in developing customer experience solutions for highly complex situations, risk mitigation, and brand integrity. We are looking for deep thinkers, innovators, and individuals who are customer obsessed.

Key job responsibilities

• Own full policy sets including creation and management from rationale to policy language to communication to technical implementation to ongoing monitoring through data.
• Clearly communicate risks, including through high quality written presentations, behind policies to internal stakeholder teams and to senior leadership to support understanding and consensus of policy positions
• Work with product teams by creating business requirement documents to ensure policy compliance for developing ad products
• Build collaborative relationships across other policy teams within the Ad Trust Policy team, across Ads Trust, the Sales organization, Legal, PR, Public Policy and other business units outside of Ads as necessary to support policy management.
• Support high-risk and high-impact escalations in partnership with moderation and tiered support teams.
• Build an understanding of how ad tech systems generally function and how Amazon’s functions to inform policy work to influence product managers and leadership.

About The Team

The Ad policy team owns global ad policies across all Ad products and Amazon Publishers. This dynamic team is an integral part of how we support Amazon Advertising and as such has touch points across multiple areas of our business. We make a customer impact with every ad we serve and pride ourselves on doing so with a customer centric focus.

Basic Qualifications

• awareness of current and emerging events that impact policy positions
• 7+ years’ experience in content moderation or ad tech, product policy, advertising policy or related roles with a policy focus
• Experience effectively collaborating with Public Relations, Legal, and Public Policy teams in high stakes environment
• Ability to work effectively with cross functional groups within a matrixed organization.
• Experience managing, analyzing and communicating results to senior management
• Excellent communication (verbal and written) and collaboration skills that enable you to earn trust at all levels, including leadership.
• Ability to make complex decisions without enough data.

Preferred Qualifications

• Master’s degree, law degree, or MBA.
• Proven experience owning and managing large scale policy changes
• Proven experience working with metrics and data analysis.
• Proven experience working on digital advertising in policy, compliance, legal.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.

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