Security Officer - Utilities Desk Specialist

Security Officer - Utilities Desk Specialist

As a Security Officer - Utilities Desk Specialist in Monroe, NY, you will serve and safeguard clients in a range of industries such as Utilities and more.

Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availabilitygiving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Front Desk Security Professional with Allied Universal at a utilities location, you will be the first point of contact for visitors, employees, and contractors. Your primary responsibilities will include managing access control, verifying credentials, and providing a welcoming presence while helping to deter security-related incidents. You will utilize computer or tablet systems to monitor entry and exit activity, respond to inquiries, and deliver outstanding customer service. This post requires a valid driver's license, as driving may be part of your duties. At Allied Universal, we value teamwork, integrity, and a people-first approach, creating an environment where you can grow your skills and make a meaningful impact every day.

Position Type: Part Time

Pay Rate: $17.00 - $18.00 / Hour

Job Schedule:

DayTimeSat07:00 AM - 03:00 PMSun07:00 AM - 03:00 PM

What You'll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to visitors, employees, and contractors by following security-related procedures and site-specific policies at the front desk.
• Monitor access to the location by verifying identification and credentials of individuals entering the premises.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Maintain detailed and accurate records of daily activities, visitor logs, and incident reports as required.
• Assist with emergency response activities when appropriate, including communication with Allied Universal management and local authorities.
• Help to deter unauthorized access and/or suspicious activity through attentive observation and professional presence at the front desk.
• Communicate important information to site personnel and Allied Universal management as needed.

What We're Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Must be at least 21 years of age.
• Must be comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Access control or badge experience is preferred.
• A valid driver's license is required and must meet Allied Universal driver policy requirements.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.