Regional Vice President I - Facilities Management Industry

Regional Vice President

Working as the Regional Vice President, you will lead and manage a team of senior leaders for your region while managing the relationship with the assigned client(s).

Key responsibilities include:

• Leading, managing, and inspiring a team of operations leaders in the assigned region
• Driving self and team towards building strong relationships with clients at all levels and achieving key performance indicators
• Serving on the nationwide leadership team, influencing and leading nationwide operations, and regularly communicating with peers to share best practices, mitigate risks, champion diversity, and build community
• Owning key regional decisions with team input, weighing risks and rewards along with short- and long-term implications; strategically, thoughtfully, and persuasively communicating based on the type of issue
• Setting the tone for the culture of the organization in the region and regularly meeting with the extended team to ensure full transparency, education, safety, accountability, and alignment
• Serving as a representative/brand ambassador of the ESFM team to most senior clients in the region, and acting as an escalation point
• Partnering with Retention teams to drive strategy for growth, structuring deals, presenting new business, building relationships with prospective clients, and negotiating key contract terms
• Collaborating with key partners on regional and/or nationwide initiatives
• Championing development within the region; conducting performance evaluations, along with succession planning; having a full understanding of all roles within operations
• Owning regional financial results/P&L, and working with the leadership team to ensure accuracy for reporting, forecasting, and budgeting processes
• Ensuring consistent and fair administration of all policies and procedures
• Recognizing and anticipating marketplace trends; participating in strategic planning meetings

Required qualifications include a bachelor's or master's degree from an accredited college or university, or eight (8) years of progressive experience in facilities management or other support services areas in lieu of a degree.

Preferred qualifications include:

• Strong background in senior leadership roles with experience in contract and budget management, customer service, people development, negotiations, etc.
• 6+ years of experience in facilities management leadership with a focus in hard services/technical with exposure to soft services as well
• A proven track record of growing a business and leading large cross-functional teams, along with excellent business and financial acumen
• Ability to think quickly, analytically, strategically, and accurately
• Expert client relationship, influencing, listening, and communication (written and verbal) skills
• Champions an inclusion mindset, and is proactive, positive, professional, flexible, and resilient
• Demonstrates initiative, ownership, multi-tasking, prioritization, and organization skills
• Proficient in the use of Microsoft Suite

Extensive travel is required in this position.

Associates at ESFM are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts, paid parental leave, and personal leave.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely, click here for paid time off benefits information.