Regional Business Office Director-Skilled Nursing

Regional Business Office Director – South Texas Region
Make Lives Better. Be a part of something meaningful.

Touchstone Communities is seeking an experienced Regional Business Office Director to lead our South Texas Region, supporting communities in the Rio Grande Valley, Laredo, Brownsville, and Del Rio areas. This position plays a critical role in driving operational performance, optimizing cash flow, and mentoring Business Office Managers (BOMs) across multiple communities.

What You’ll Do:

• Lead, mentor, and develop Business Office Managers, supporting hiring, onboarding, and ongoing training.

• Standardize and strengthen business office processes to ensure compliance, accuracy, and efficiency.

• Partner with Operations and the Community Support Office to improve financial performance and streamline workflows.

• Support transitions, new community openings, and audits with strong technical expertise.

• Oversee resident trust fund compliance, collections, and billing accuracy across the region.

What We’re Looking For:

• Minimum 2+ years as a Regional Business Office Manager in a skilled nursing facility (SNF) setting is preferred. 

• Strong background in SNF billing, collections, and regulatory compliance.

• Proficient with Microsoft Office and adept at communication, training, and auditing.

• Detail-oriented leader with the ability to travel weekly (up to 4 days per week). Travel is required weekly! 

What We Offer:
We value and care for our team members just as much as our residents. Benefits include:

• 100% company-paid medical benefits (team member only).

• Comprehensive medical, dental, and vision coverage (effective the 1st of the month following employment).

• Monthly car allowance + travel reimbursement.

• Regional bonus plan eligibility.

• Cell phone reimbursement.

• Flexible PTO – start accruing Day 1.

• Employer-paid life insurance.

• 401(k) matching.

• Tuition Grant Program + Employee Assistance Program.

• Touchstone Emergency Fund.

• Pay Advance with OnShift Wallet.

At Touchstone, every role contributes to our mission of bringing a Best in Class Healthcare Experience to our Patients, Residents, and Veterans. If your purpose is to Make Lives Better, join us and be part of something meaningful.

 Apply today and grow your career with Team Touchstone.