JobsUSAReceiving Support Captain, Louis Joliet - Full Time
Company : Macy's
Location : Joliet, IL, 60431
Posted Date : 15 September 2025
Job Details
Job Description
Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction, merchandising, and building brand loyalty. You will drive results through promotional and Omni selling initiatives. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues. Advancement opportunities include Personal Stylist or Sales and Customer Experience Manager.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Tuition reimbursement
What You Will Do
- Based upon your Captain assignment you could be fulfilling customer orders, merchandising, processing new products, or supervising the selling floor in delivering exceptional customer service.
- Lead colleagues in the execution and completion of assigned tasks.
- As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience outstanding.
- Ensure high-level of customer service through problem-solving and customer-focused resolutions.
- Enhance the in-store customer experience by promoting our Macy's mobile app.
- Meet with People Leaders throughout the day to plan and monitor total store activities.
- Provide People Leaders continuous feedback that drives a positive customer experience and improves our processes.
- Perform store opening and closing procedures, including accessing alarm system and settling the registers.
- Lead and participate in the adherence to our best in class merchandise standards.
- Educate colleagues on point of sale technology, radio frequency equipment, and applications to assist in selling and fulfillment of customer orders.
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
Who You Are
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Proficient in communicating effectively with customers and providing clear direction to colleagues
- Self-starter in adapting quickly to changing customer expectations and needs
- Resourceful and able to adapt quickly to changing priorities and deadlines
- 1-2 years of direct retail experience preferred
- High school diploma or equivalent
Essential Physical Requirements You Will Perform
- This position requires lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders. Reaching, including above eye level, crouching, kneeling, stooping and color vision.
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
Recently Posted Jobs
RN General Rehab Per Diem Jefferson Moss-Magee Center City
Thomas Jefferson University Hospital
Philadelphia, PA
Registered Nurse - Ambulatory Primary Care
The University of Vermont Health Network
Burlington, VT
REMOTE CPC Denials and Escalations Analyst
Allied Digestive Health
Eatontown, NJ
Cardiac Anesthesiologist Per Diem
Dignity Health
Tacoma, WA
Surgery - Vascular Physician
Curative
El Paso, TX
Travel Certified Occupational Therapy Assistant - $1,109 per week
Centra Healthcare Solutions
Fort Mohave, AZ
Program Specialist
Sevita
Pittston, PA
Physical Therapist Full-Time - Assisted Living Facility
At Home Therapies
Greenbrae, CA
CNA Hospice Aide $5,000 Sign-On-Bonus
Amedisys
Lancaster, PA
CNA - Certified Nursing Assistant - Part Time Evenings
Sanford Health
Scotland, SD
Travel Nurse RN - Wound Care - $1,277 per week
Skyline Med Staff Allied
Corpus Christi, TX
Neurology Physician
Provider Healthcare
Yuma, AZ
Urogynecologist
Mayo Clinic
Rochester, MN
Intelligence Analyst
General Dynamics Information Technology
Fort Belvoir, VA
Travel Nurse RN - PCU - Progressive Care Unit - $2,280 per week
Health Advocates Network
Nashua, NH
4am Inbound (Stocking) (T0618)
Target
Pueblo, CO
Senior Corporate Recruiter
Safelite
Columbus, OH
Benefits Operations Manager
Labcorp
Durham, NC
SAP Basis Sr. Consultant
eTeam, Inc.
Thousand Oaks, CA
Merchandise Processor
Steve Madden
Long Island City, NY
Other Jobs You May Like
Top searches
Employment opportunities at Macy's
Trending Searches in Joliet, IL