Program Manager

Program Manager

The TekSynap is seeking a Program Manager to lead all aspects of contract execution, serving as the single accountable authority for performance, compliance, customer engagement, and delivery of IT services. The PM serves as the single point of accountability for all contract management, execution, and customer engagement under the NSWCDD Corporate Information Technology Services (ITS) contract. As Key Personnel, the PM is responsible for ensuring all technical, cost, and schedule requirements are achieved in accordance with the Statement of Work (SOW) and NAVSEA contractual standards.

Responsibilities

• Provide overall leadership and management of contract operations, ensuring performance, compliance, and customer satisfaction across all task areas.
• Serve as the primary interface between TekSynap, the Contracting Officer (CO), Contracting Officer's Representative (COR), and NSWCDD leadership.
• Oversee all program management functions including cost control, staffing, subcontractor performance, risk management, deliverable quality, and schedule adherence.
• Lead planning and execution of transition-in/transition-out phases, surge support, and continuity of operations.
• Ensure Service Level Agreement (SLA) and Experience Level Agreement (XLA) metrics are achieved and continuously improved.
• Develop and maintain program documentation, schedules, reports, and metrics in alignment with customer and corporate reporting requirements.
• Conduct regular program reviews, risk assessments, and corrective action planning.
• Direct and mentor subordinate task leads and functional managers.
• Represent TekSynap at all senior-level customer and partner meetings.

Required Qualifications

• Bachelor's/Master's in IT, Business, or Engineering.
• PMP
• ITIL v4 certification preferred.
• 10 years (?5 in Navy/DoD enterprise IT).
• Clearance requirement: TS/SCI eligible (T5/T5R Investigation)

Competencies

• Strategic Leadership & Decision Making
• Program and Contract Governance
• Stakeholder & Customer Relationship Management
• Risk/Financial Management
• Performance Metrics & Continuous Improvement
• Personnel & Resource Management

Overview

We are seeking a Program Manager to join our team at Naval Surface Warfare Center Dahlgren Division (NSWCDD). TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".

As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.

Additional Job Information

Work Environment and Physical Demands

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: Onsite at NSWCDD, Dahlgren, VA (Limited hybrid flexibility)
• Type of environment: Office
• Noise level: Medium
• Work schedule: Onsite with core hours (08001700), Monday through Friday.
• Amount of Travel: 15 - 20% travel

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Work Authorization/Security Clearance

US Citizenship

Clearance requirement: TS/SCI eligible (T5/T5R Investigation)

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Employment Opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.