PREMIUM MANAGER - TARGET CENTER

Job Summary

The Premium Manager is responsible for working alongside the Premium team to oversee our hourly operations team at the location ensuring high standards of the guest experience, safety, and financial performance. The ideal candidate will have previous experience as a food and beverage leader. A great coach who can get the best out of people and continually drive operational performance and execution.

Key Responsibilities:

* Understands all menus, product offerings, packaging and pricing
* Ensures all premium areas have proper displays
* Executes all security, safety and sanitation standards
* Provides operational planning to ensure appropriate teaming levels are met, as well as adequate products ordered to service each event
* Follows and executes preventative maintenance schedule as set forth by the Director of Operations
* Holds team accountable to steps of service to deliver great guest service
* Ensures show quality standards are maintained at all times
* Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members
* Regularly obtains feedback from clients and guests to improve operations
* Responds and assists in any departmental guest service issues
* Executes all menus, promotions and programs as outlined by the Director of Operations/Department Head in accordance with Levy standards
* Achieves daily sales and assigned cost goals
* Achieves assigned budget goals
* Follows and enforces responsible alcohol service policies
* Effectively verifies all opening and closing inventories
* Executes required daily reporting in a timely manner
* Ensures required department reports are completed and information is compiled at month-end closing
* Ensures team members adhere to Levy Company guidelines as stated in the team member training manual and employee handbook
* Forecasts and adequately schedules team members to meet operational needs and desired targets
* Ensures proper cash handling procedures are being performed
* Ensures assigned areas are fully stocked and are ready for operation
* Ensures complete maintenance and on-site training of the current POS system and equipment
* Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members
* Interviews, hires, trains and develops team members according to Levy guidelines
* Other responsibilities, as needed

Preferred Qualifications:

* 1+ years of leadership experience in hospitality or fine dining
* Bachelors Degree in Hospitality Management is preferred
* High level of computer literacy
* Understanding of financial concepts
* Passion for hospitality, food, and retail
* Excellent interpersonal and stakeholder management skills