Mortgage Servicing Support Specialist II

Job Title

Establish new 203(k) loans on system of record and disburse rehabilitation funds and construction draws, as requested. Post disbursements to servicing system and reconcile all entries. Track and disburse escrow holdback funds to appropriate parties.

Primary Responsibilities

• Disburse 203(k) rehabilitation funds, construction draws, and escrow holdback funds.
• Utilize Microsoft Access databases and servicing system for the disbursement of the funds.
• Set up and balance new loans for the 203(k) department. Post all entries regarding disbursement of funds to the servicing system.
• Communicate with impacted areas regarding exceptions as they arise. Preparation and/or reconciliation of required daily and month-end reports.
• Review requests to ensure adherence to all regulatory requirements and audit guidelines.

Scope of Responsibilities

Work closely with both internal and external customers such as mortgage customers, co-workers, Loan Production Office and Accounting employees, and vendors/contractors.

Trains peers on new policies and procedures and presents ideas to improve processes and workflow.

Supervisory/ Managerial Responsibilities

None.

Education and Experience Required

High School diploma or GED. Two years of clerical or mortgage banking experience. Must possess basic accounting skills.

Education and Experience Preferred

Physical Requirements

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $28.11 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location: Williamsville, New York, United States of America