Lead Medical Assistant, Primary Care

Company : Mass General Brigham
Location : Peabody, MA
Posted Date : 15 September 2025
Job Type : Full Time
Category : Medical Technician
Occupation : Medical Assistant
Job Details
Site: Mass General Brigham Medical Group Northern Massachusetts, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.
We are located at 2 Corporation Way in Peabody, MA. This practice has 26 exam rooms and offers Primary Care, Specialty Care (OBGYN, Pulmonary, Rheumatology, Cardiology, Endocrinology, Nutrition, Urology, GI), Diagnostic Testing, and Lab Draw onsite.
Job Summary
We are seeking a full time, 40- hour Lead Medical Assistant to support our practice Monday through Friday between working hours of 8:00-5:00p.
Operational Responsibilities:
This position plays a key leadership role within the clinical operations team. Responsibilities include:
-Providing guidance and oversight to Medical Assistants and Leads within the clinic.
-Collaborating closely with the Practice Manager and Director of Operations to support day-to-day clinic functions and strategic initiatives.
-Participating in recurring leadership meetings, including manager, staff, and operational meetings (typically 2-3 times per month).
-Supporting staff development, including conducting or assisting with evaluations, training, regular rounding, and competency review.
-As preceptor, offering hands-on support to Medical Assistants as needed to ensure efficient clinical operations.
-Contributing to strategy development and process improvement efforts to enhance patient care and team performance.
Additional tasks include:
-One Call Resolve in the phone room
-Supporting staffing LOA, sick calls, vacations/work in flow with providers
-Supporting specialist- MA coverage
-Supporting Phlebotomist for same day visits
-POCT Audits
-Sweeping exam rooms/supply and inventory
-Vaccine and medication inventory management
Qualifications
Required:
- High School diploma/GED
- Medical Assistant course or diploma program or minimum of 3 years of professional experience
- Certification via AAMA, AMT, NHA, NCCT
- Either BLS or Annual Manikin training including CPR and AED after 6 months of hire
Preferred:
- Primary Care experience
Onsite
Work Location
Two Corporation Way
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$18.99 - $27.17/Hourly
Grade
4
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into
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