IT Subject Matter Expert
Company : CGS Federal (Contact Government Services)
Location : Austin, TX, 78716
Posted Date : 4 November 2025
Job Details
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CGS Federal (Contact Government Services) provided pay range
This range is provided by CGS Federal (Contact Government Services). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$131,622.40/yr - $178,630.40/yr
Employment Type: Full Time, Experienced level
Department: Information Technology
As an IT Subject Matter Expert (SME), for CGS, you will provide expertise in application and systems software to a variety of key stakeholders. You will undertake an analysis of complex hardware, software, and telecommunication systems in order to help define processes and procedures for use cases across departments. To do so, you will assist with and consult on the design, development, documentation, and delivery of standard operating procedures, presentations, and insight/training materials to a wide range of audiences. A successful candidate for this position must possess a high degree of technical experience and performance in situations requiring a broad range of knowledge and skills.
CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:
- Assess and, as necessary, re-define procedures and/or standards using your knowledge and best practices
- Work with a wide range of key stakeholders and system users to enhance understanding of agency systems
- Work with IT and Business experts to coordinate program goals, requirements, performance analysis, and innovation projects
- Provide recommendations for improvements in the IT systems and other business ventures
- Develop procedures, manuals, and other documentation for process and technology needs
- Define how information systems may be upgraded or replaced
- Support the operation and maintenance of complex IT systems
- Bachelor’s degree in Computer Science or related field
- 5+ years’ experience in OBIEE, Oracle Forms, and Oracle Reports
- Must be a US Citizen
- Must be able to obtain a clearance
- Knowledge of data governance, data management, data modeling, data cleansing, data extraction and transformation, data analysis, data migration, data integration, and data mapping
- 7+ years of experience with PL/SQL
- Experience with Agile Methodology is highly desired
- Experience with Data Analytics tools, (i.e.: ADVANA) is highly desired
- Experience with a UNIX OS is highly desired
- Experience with Java is highly desired
- Experience with SFTO is highly desired
- Experience with APEX is highly desired
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package:
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays
more information about CGS please visit: or contact:
Email:
#CJ
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Full-time
Job function
Job function
Information TechnologyIndustries
Hospitality, Food and Beverage Services, and Retail
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