Invoicing Charge Capture Coordinator, UVES

Invoicing Charge Capture Coordinator

Upstate Veterinary Emergency & Specialty Care in Greenville, SC is hiring full-time Invoicing Charge Capture Coordinator to join our outstanding team!

Compensation: $27 - $32 per hour, based on experience

Schedule: Full-time, 40 hours

Benefits:

• Generous Paid Time Off policy, and Paid Holidays
• Medical, Dental, and Vision Health Insurance Plans
• Discounted Employee Pet Insurance
• Discounted Employee Pet Care Services at UVES
• Discounted Employee Pet Food Discounts through Hill's, Purina, and Royal Canin
• 401k Planning, with Employer Matching Structure
• And more!

General Purpose: The Invoicing/Charge Capture Coordinator is responsible for assisting the veterinary staff with invoices related to services rendered or scheduled. The Coordinator works collaboratively across several departments including but not limited to Client Services, Specialty Services, Inpatient Services and Emergency Services. The focus is to ensure that services are aware of the daily totals of their patients and invoices and that all service charges are captured accurately.

About You: An experienced veterinary professional with a laser focus on accuracy and exceptional attention to detail. You enjoy streamlining workflows, improving efficiency, and creating systems that support both medical teams and hospital operations. With an analytical mindset and a collaborative spirit, you thrive in a team that values high-quality patient care, 5-star client service, and a positive, respectful hospital culture.

Position Responsibilities include but are not limited to:

• Review invoices each morning and compare to treatment sheet/plan, calculate current charges vs. deposits and calculate daily balance, enter charges for services provided to hospitalized patients, call clients to discuss changes, collect updated deposits, finalize invoice prior to discharge and assure all charges are entered.
• Communicate with DVMs and nursing staff for treatment plans and diagnostics, actively work with staff to correct invoice or billing errors, provide documentation for billing errors, process client account credits where necessary, apply and oversee military & rescue discounts.
• Perform financial audits and reporting in EzyVet and medical records, monthly audits of charges and pricing, accounts receivable tasks, help streamline/standardize charge processes.
• Perform other related responsibilities as assigned.

Requirements:

• Clinical veterinary experience preferred with basic knowledge of diagnostic imaging, patient vitals and monitoring, fluid therapy, laboratory equipment and procedures, pharmacology, disease processes, etc.
• Excellent time management skills with a proven ability to meet deadlines, strong analytical and problem-solving skills, with the ability to prioritize tasks and to delegate them when appropriate.
• Excellent organizational skills, attention to detail, with strong communication skills with both clients and team members.
• Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus.

At Upstate Vet Emergency & Specialty Care, our goal since opening in 1997 has been to practice the gold standard of medicine, perform advanced techniques, and be the leaders in veterinary medicine. As a full-service 24-7 animal hospital located in Greenville, SC, Upstate Vet provides a broad range of advanced medical and surgical care in a state-of-the-art AAHA Accredited facility for pets. Our team has been selected not only for their expertise, but also for their genuine love of their patients. We strive to create an experience that exceeds expectations, and our goal is continuous improvement so that patients can recover quickly and stay healthy. Our team always keeps the best interests of our patients and their families at the forefront of all our decisions, and we strive to promote a culture of respect, compassion, and professional excellence in all we do. Apply today and experience an environment where team members want to see you succeed, and be the best you can be!