International Sales Operations Coordinator

Our client is seeking a highly motivated International Operations Coordinator / International Commercial Operations Coordinator. This role is responsible for the service of global customers, distributors, or brokers by ensuring the flow of orders/finished goods from start to finish, including executing all documentation as needed per country of receipt based on requirements for customs clearance. This role collaborates with finance, operations, logistics, customer service, manufacturing, and the international sales team. This role is key in integrating regulations into the sales process and partnering with marketing and international regulations for product registry. This role is considered hybrid 3 to 4 days in office with a predictable 40-hour work schedule. The company is walking distance from the train line (NJ Transit) for anyone commuting via mass transit.

• The salary range for this role is $65-85,000.

Responsibilities:

• Generate and create the detailed documentation needed for orders, depending upon the country of receipt.
• Generate and create detailed documentation for customs or regulatory regulations for any country of receipt for new product launches and updates to existing products, for example, formula changes.
• Coordinate with R&D, Quality, and Regulatory for formulation specifics, ingredient percentages and amounts, and nutritional label information as needed for international regulatory submitting, reporting, and approvals.
• Generate and analyze sales reporting to identify trends, areas of opportunity and growth, order frequency, gaps or risks, and inventory levels of international customers, distributors, and brokers.
• Analyze product performance at customer level.
• Maintain and track inventory amounts and fulfillment of orders.
• Manage timely Import/export Permit applications and identify opportunities for process improvements and cost savings.
• Coordinate and execute monthly report on individual customer year over year trends to enable increased efficiency in sales reporting.
• Provide sales order trends by country or region, including information on inventory levels and manufacturing output and needs.
• Utilize business intelligence platforms and tools to analyze customer data and build detailed customer profiles.
• Review sales forecast reports for accuracy in meeting required guidelines and ensure data integrity.
• Optimize sales processes with automation, new technologies, and improve methodologies that will optimize sales activities.
• Develop and implement cross-channel sales processes, tools, and systems that enable sales and partnerships teams to operate efficiently and effectively.
• Identify opportunities for process improvement and implement changes that increase efficiency and effectiveness.
• Continuously monitor international sales order lifecycle to identify process gaps and make swift, beneficial decisions.

Qualifications:

• Bachelor’s degree preferred, Business Administration preferred
• Excellent organizational and coordination capabilities and the ability to manage multiple projects simultaneously to ensure time-sensitive requirements are met
• Proven ability to work autonomously as a self-starter, motivated with a bias for action
• Strong track record of adapting quickly to changes in priorities and business needs
• Skilled at identifying process enhancements and cost-saving opportunities
• Agile and adaptable in daily priorities and able to adjust expected outputs based upon customer and distributor needs
• Detail-oriented with strong attention to accuracy
• Proficiency in Microsoft Office Suite; Advanced Excel experience at expert level is strongly preferred
• Strong people-oriented and communication skills to build relationships and effectively communicate with customers
• Ability to adapt to changing regulations and requirements
• Ability to generate creative solutions and problem-solve
• Proven track record of being an analytical and critical thinker with the ability to challenge existing processes
• Eager to bring your skills but anxious to learn and grow your career in this channel

If you meet the required qualifications and are interested in this role, please apply today.

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