Human Resources Manager (Buffalo Bills - Highmark Stadium)

Human Resources Manager

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues.

Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

The Buffalo Bills and Legends have an expansive partnership to support all aspects of the Bills New Stadium Project including stadium design, planning, feasibility studies, project management, data analytics, marketing and holistic revenue generation across hospitality, partnerships, ticketing, and suites sales. Legends is proud to represent and support the Bills during this historic moment in Western New York and is focused on delivering the most fan-experience driven stadium in the National Football League.

The Role

The Human Resources Manager for Legends at Highmark stadium is an integral part of delivering our promise to our guests. The Manager will be responsible for executing the strategy and assisting with full employee lifecycle processes. They will partner with the General Managers and Regional Human Resources Director on key initiatives that drive customer satisfaction, operational excellence, and business performance.

Essential Functions

• Develop and maintain strong partnerships with management ensuring HR strategies, processes, and practices are implemented.
• Provide purposeful and futuristic coaching and feedback to all levels of employees, addressing various employee related issues and business needs.
• Ensures company compliance with all existing governmental and labor reporting requirements.
• Partners in the preparation of required documentation for compliance with all state and federal laws.
• Lead employee relations functions including the organization and execution of investigations into policy and law violations in addition to handling general grievances or concerns.
• Ensures correct administration of Collective Bargaining Agreement and participates in grievance process as requested.
• Partnership in the processing of worker's compensation claims, leaves of absences, benefits administration.
• Develops and facilitates talent development, including materials and initiatives.
• Must exhibit an active interest in company and venue specific operational knowledge as it relates to providing value added HR business partnership.
• Demonstrate thought leadership and suitable judgment in making HR related business decisions.
• Ensures optimum staffing levels exist throughout the unit at all times for operational success.
• Leadership and administration of full employee lifecycle process at assigned venue.
• Perform other related duties, tasks, and responsibilities as required.

Qualifications

To perform this job successfully, the candidate must be able to perform each essential duty above the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor's degree preferred with 3+ years of varied human resources experience and 2+ years of supervisory experience.
• Extensive working knowledge of federal, state, and local labor law including worker's compensation, workplace safety, EEOC, NLRB, and FLSA.
• Superior computer skills including hands-on HRIS and ATS experience.
• Must be comfortable presenting to small and large audiences.
• Demonstrated ability to forge meaningful interpersonal relationships across functions, industries, and local communities.
• Outstanding leadership skills with a high capacity for managing multiple projects simultaneously.
• Proven ability to influence and gain credibility with all levels of employees and customers, both internal and external.
• Must possess excellent oral, written, and listening communication skills and the ability to prioritize and execute in a deadline-oriented environment.
• A strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.
• Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays.
• Experience in a union work environment preferred.
• Must have sufficient mobility to perform tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.
• Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays including all games and major stadium events.
• Must have the ability to lift, push, pull approximately 25lbs.
• Must be able to stand and/or walk for up to 10 hours during a single shift, while navigating ramps, stairs, and elevator.

Compensation

Competitive salary of $70,000 commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Working Conditions

Location: On Site - Highmark Stadium - Buffalo Bills

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.