Human Resources Generalist

HR Generalist

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience:

• Success
• Career growth
• Teamwork
• Our commitment to Diversity, Equality & Inclusion, and our community

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

About this opportunity...

The HR Generalist will serve as an HR Business partner and trusted resource to associates and people managers, primarily supporting the New York Buying Office. Operating in a generalist capacity, this role provides hands-on HR guidance across a range of areas including associate relations, manager coaching, policy interpretation, and day-to-day inquiries. With a strong focus on associate engagement and culture-building, the HR Generalist plays a key role in fostering a positive workplace environment and driving creative, people-centered solutions that contribute to organizational success.

What you will do and what you will learn...

Provide HR support to assigned client group, including but not limited to: Investigating and resolving Associate concerns, providing guidance and coaching to managers on handling performance concerns

You will also serve as key point of contact and counsel for Associates and Managers on a broad range of HR policies

Act as trusted source of information and as counsellor to Associates, by playing a front-line role in answering HR questions and escalating issues as needed

Proactively engage with Associates to arrive at strategies and actions that continue to elevate the Associate experience

Analyze trends in turnover and make recommendations to mitigate future risks

Deliver training on how to write/ deliver performance reviews, as well as coaching and guidance to managers on giving performance-based feedback to their Associates

Manage Associate Engagement events; plan, organize and execute events throughout the year to increase engagement and enhance experiences

Manage communication for events utilizing company branding to drive Associate participation and maximize engagement

Participate on SLAM teams, collaborate with LABO HR Team and foster ideas on how to elevate associate engagement opportunities for the short and long term - develop new ideas that support our commitment to culture and retain associates

Provides guidance or direction to employees on all HR related policies, procedures and general questions in a timely manner (i.e. Payroll, Benefits/ Commuter and Time Off/ Leave of Absences etc.)

Partner with HR Operations, Benefits or Payroll teams to resolve escalated issues.

Deliver training as required to Associates and Managers on using the Kronos ("MyTime") system to ensure that Associates are paid accurately

Lead onboarding and offboarding of Associates - Manage Change of Status (COS) process to maintain accurate employee records and ensure final pay is delivered in compliance with State law

Partner with Workforce Planning and HR Operations teams to ensure Org Charts and PeopleSoft records are accurate and well maintained

Meet with all New Hires during their Onboarding to check in and ensure a positive Associate experience. Flag any concerns or trends in feedback

Partner with Leaders to ensure that New Hires are given all the necessary resources and feedback (i.e. 90-day Reviews) to ensure they are set up for success

What you need to be successful...

Minimum of 2-5 years of exempt level Human Resources or related experience

BA/BS required

Strong communication skills (both oral and written)

Ability to exercise independent judgment and effective problem-solving skills

Ability to multi-task, independently prioritize and work well under the pressure of deadlines

Ability to work independently and collaborate effectively with others

Proficiency at an intermediate to advanced level in Microsoft Excel, Word and PowerPoint

High level of confidentiality and discretion

Perks and Benefits of joining our team...

Our Associates are at the heart of everything we do and we're proud to offer a range of benefits that reflect how much we value their contributions. Here's a peek into what you can expect as an eligible Ross Associate:

• A broad range of affordable health insurance options & personal medical plan concierge
• 401(k) with employer match and Life insurance
• Ample PTO including accrued vacation, paid holidays, diversity day, summer Fridays and the ability to purchase additional vacation.
• Employee stock purchase plan
• Access to health and wellness benefits such as BetterHelp and Headspace
• Charitable donations matched by Ross Stores Foundation
• And more....