General Manager 4 - Food

Join a team that values people, growth, and leadership.

At Sodexo Campus Segment, we believe in supporting both our clients and our teams to achieve excellence. We’re seeking a General Manager 4 – Food Service for Boston University’s Fenway Campus in Boston, Massachusetts.

This role is ideal for a leader with strong operational expertise, a passion for mentoring teams, and the ability to balance hands-on involvement with strategic oversight. You will oversee a residential dining program and multiple retail units, ensuring an exceptional dining experience for students, faculty, and staff, while managing a unionized workforce.

• Lead daily food service operations across residential and retail dining.

• Deliver high-quality culinary and customer service experiences.

• Achieve financial goals and maintain budget accountability.

• Build and strengthen client and customer relationships.

• Develop and implement strategic initiatives to enhance service.

• Foster a positive, inclusive work environment that promotes growth and teamwork.

• Ensure Sodexo standards, policies, and safety requirements are consistently met.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Proven success managing large-scale food service operations.

• Ability to lead by example while effectively delegating and tracking results.

• Strong financial acumen with experience in meeting revenue and cost goals.

• Excellent communication and relationship-building skills.

• Commitment to mentoring, coaching, and developing team members.

• Experience in residential dining and retail food operations preferred.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years