Director, Risk Management - Center of Excellence

Director, Risk Management

The Director, Risk Management identifies and analyzes potential sources of loss to minimize risk. The Director, Risk Management requires an in-depth understanding of how organization capabilities interrelate across the function or segment. Preferred location for this role is Humana Inc.'s Louisville, KY office; however, candidates residing in other locations may also be considered. Selected candidates must live within a reasonable commuting distance to support a hybrid work arrangement, which typically requires approximately three days per week onsite. Preferred locations are:

• Washington, D.C. metropolitan area
• Louisville, KY metropolitan area
• Chicago, IL metropolitan area
• Nashville, TN metropolitan area

Responsibilities

• Partner with the Chief Audit and Risk Office, senior leaders and outsourced partner to define and execute a multi-year strategy to mature the audit and risk functions.
• Working alongside the VP Internal Audit and VP Enterprise Risk.
• Drive innovation across audit methodology, risk management practices, and assurance services, enabling proactive risk detection and response.
• Identify and implement cutting-edge tools, AI-enabled solutions, and automation to streamline audit workflows and generate actionable insights.
• Lead strategic initiatives that promote agility, risk coverage, data-driven auditing, and value-added assurance.
• Own the internal audit and risk methodology, ensuring alignment with Institute of Internal Auditors Global Standards, COSO Frameworks, and industry best practices for best-in-class Risk and Internal Audit organizations, and regulatory expectations.
• Drive continuous improvement of audit and risk processes.
• Embed risk-based, data-enabled, and stakeholder-focused approaches.
• Champion a risk-based, agile, and technology-enabled approach to audit and assurance execution.
• Lead the development and adoption of a data-first mindset across the audit and risk teams.
• Oversee integration of AI/machine learning tools for risk sensing, control testing, issue trend analysis, and predictive analytics.
• Provide strategic leadership for the selection, implementation, and governance of GRC platforms and other enabling technologies.
• Drive automation of repetitive tasks and standard reporting
• Evaluate emerging technologies to improve audit precision, coverage and stakeholder experience.
• Partner with IT to modernize tools and platforms that increase efficiency and insight generation.
• Build and execute a future-ready learning strategy focused on innovation, data literacy, critical thinking and technology fluency.
• Develop robust onboarding and continuous development programs to foster a culture of continuous learning and adaptability.
• Serve as a change agent for transformation initiatives, equipping teams with skills and mindsets required for digital evolution.
• Oversee the Quality Assurance and Improvement Program within Internal Audit, including internal and external assessments.
• Implement internal benchmarking and maturity assessments to track progress and guide enhancements.
• Develop and monitor key performance and risk indicators for the audit and risk leadership team to track progress towards strategic goals.
• Serve as a thought leader and trusted advisor on audit transformation, innovation and the future of assurance functions.
• Lead development of high-quality, impactful reporting for the Enterprise Risk Management Committee, Executive Leadership Team, Audit Committee and other governance bodies.
• Translate complex risk and audit data into concise dashboards, metrics, and narratives that support strategic decision-making.
• Ensure reporting provides transparency on risk exposure, audit performance, emerging trends, and transformational progress.

Required Qualifications

• Bachelor's Degree in Accounting, Business Risk Management, Data Analytics, Information Systems or related field.
• Advanced certification such as CIA, CPA, CISA, CRMA or equivalent required.
• Minimum 12 years in progressive internal audit, risk management, or audit strategy experience with at least 5 years in a senior leadership role.
• Strong background in technology enablement, data analytics, and use of AI in audit or risk environments.
• Proven ability to lead strategic transformation efforts and manage outsourced relationships.
• Demonstrated experience preparing and presenting to executive and board-level stakeholder.
• Experience in the healthcare or similarly complex, regulated industry.
• Familiarity with leading GRC tools and data platforms.
• Able to challenge the status quo constructively and positively, leading relevant strategies.
• Strong written and verbal communication skills, with ability to read and understand regulatory communications, able to effectively articulate compelling arguments, positions, strategy and vision.
• Strong enterprise mindset, financial acumen, and customer centricity to navigate complexity and support the broader growth aspirations of the business, leverage strategic analysis of data to inform business making decisions.
• Demonstrated ability to transition between strategic and operational aspects to deliver on growth, driving innovation/change to improve the business model.
• Demonstrated critical thinker that can offer innovative solutions.
• Seasoned people leader with ability to recruit, retain, develop, and motivate a team.
• Exceptional written, oral, interpersonal, and presentation/communication skills and the ability to effectively interface with senior management and team members.
• Strong process improvement skills and demonstrated ability to influence and optimize processes to drive business synergies and productivity.
• Excellent judgment and creative problem-solving skills including negotiations and conflict resolution skills.

Additional Information

Preferred location is Humana Inc.'s Louisville, KY location. Qualified candidates are required to live within commutable distance for a hybrid (~3 days in-office) work arrangement.

Some travel may be required based upon the candidate's location.

Scheduled Weekly Hours 40

Pay Range $150,000 - $206,300 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.