DIRECTOR OF PATIENT TRANSPORT/OBSERVATION, Bench, 100% Travel

Company : Crothall Healthcare

Location : Chicago, IL, 60701

Posted Date : 3 October 2025

Job Details

?Salary: $75,000-$100,000

Other Forms of Compensation:

Pay Grade: [[payGrade_obj]]

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcares Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at www.Crothall.com.

Positions at this location may require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Job Summary

The Bench Director of Patient Transport is responsible for supporting the successful management of supervisors, finances, client relations, patient and customer satisfaction, program quality standards, performance improvement, and personnel performance and productivity. The Bench Director will also be responsible for the overall planning, organizing, directing and controlling of Patient Transportation and Hospital activities. This position will require support of multiple hospitals across the United States.

Key Responsibilities:

Responsible for the accuracy and timeliness of financial data and statistics
Travels to various accounts providing support
Develops and recommends department operating budget
Coordinates transportation activities and services with other hospital departments
Maintains records and statistics for administrative and regulatory purposes
Plans, organize, directs, coordinates, and supervises functions and activities of the department
Establishes work standards and work flow
Establishes and implements policies and procedures for departmental operations
Demonstrates good communication skills with clients
Ensures compliance with all regulatory agencies
Proactive in the achievement of the facility goals and objectives
Shows strength with financial and patient transport software (internal software are TeamChimes, and TeamTransport)
Management of patient transportation add-on services such as, but not limited to; patient observation, lift, courier, valet or shuttle, where applicable.

Preferred Qualifications:

Four year college degree or equal related experience required
Must be willing and able to travel throughout an assigned region as needed
Previous hospital patient transportation experience is preferred
Supervision of staff employees required
Ability to analyze and interpret financial and other data
General intuition for business
Excellent interpersonal skills. Service/quality demeanor
Ability to plan, organize, and achieve effective time management
Ability to work under pressure and meet established goals and objectives
High customer service and quality attitude
Public speaking skills a must

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Crothall are offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.

Req ID: 1455075

Crothall Healthcare

TRISHA SOMMERNESS

[[req_classification]]