DIRECTOR OF CONFERENCE SERVICES

Overview

Salary: $ - $ / year

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Responsibilities

Working as a Director of Conference Services, you are responsible for Guest Services for a Conference Center. You will manage a team of coordinators and receptionists. You will be responsible for ensuring guest\'s needs are met with high level of customer services. Additionally, you will be responsible for the following:

• Plans, evaluates, organizes, and directs the activities of the Conference Planning Managers, Audio Visual Manager and Administrative Assistant, and oversees the activities of Conference Services Operation through the individuals mentioned above
• Ensures that department personnel are following all procedures, policies, and guidelines, as established by Company Conference Center management
• Responsible for anticipating needs, forecasting results, analyzing and arranging work processes for personnel in the department
• Establishes and maintains rapport with outside purveyors who provide services for the Hotel and its guests through the Conference Services Department
• Forecasts department revenues (package revenue, audio visual, room rental, business center and Conference Management), payroll and meeting covers (CMP/MMP/DMP and a la carte) on an annual/quarterly/monthly basis

Qualifications

• Bachelor\'s degree and a minimum of five years hotel experience
• Previous experience as Director of Events preferred
• Superior quantitative, oral and written communications and problem-solving/strategizing skills
• Excellent overall computer skills with advanced knowledge of Excel and PowerPoint
• Proactive mindset to anticipate and support changes in our business
• Conformity to the highest standards of personal integrity and ethical behavior
• Exceptional customer service abilities

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Apply to Flik today!

Flik is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles\' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Flik maintains a drug-free workplace.