Director, Home Health Clinical Practice

Clinical Manager

Provide oversight, leadership and support relating to clinical practice and care provision. Consult and collaborate with agency leadership and nursing to achieve the highest quality of care for patients. Oversees the delivery of clinical services recommending best practice implementation optimal clinical staffing levels as applicable to enhance and improve the quality of care delivery. Provides oversight and direction in performance improvement, provision of clinical services, survey management, documentation management, incident management, EMR/EHR application, training and education of clinical leadership and staff.

Responsibilities include:

• Monitors and recommends process improvements based on evidence-based best practices and guides branch staff in the implementation of company policies, processes, and procedures and practice standards
• Monitors staffing and operational models and makes recommendations to support company standards, compliance, quality care, business growth and financial stability
• Conducts analysis on clinical and clinically related financial outcomes data to ensure integrity of care, compliance with requirements and improve ongoing services
• Performs comparative analysis of outcomes to identify local, regional and national trends and direct initiatives to collaborate and improve overall clinical outcomes
• Collaborates with branch leadership on clinical outcomes analysis, key performance metrics and identified areas for clinical improvement and assists in the development and implementation of action plans.
• Promotes clinician retention through oversight of ongoing staff development. Monitors integrity of orientation program, and provides feedback and recommendations to clinical and training departments to improve programs
• Develops Clinical Managers in collaboration with their up-line managers related to clinical oversight, Performance Improvement, operational processes and clinical outcomes improvement through orientation and training, routine meetings and individual development plans
• Assists branch leadership in monitoring and analyzing Medicare performance data. Ensures adherence to standards of practice
• Delivers quality results through clinical excellence and oversight ensuring field clinical staff meet daily/weekly/monthly/quarterly and annual requirements
• Reviews incident report trends ensures follow up as needed. Conducts root cause analysis, identifies trends and makes recommendations for changes in clinical process, policy and procedures
• Coordinates the completion of mortality reviews in conjunction with local managers, conducts root cause analysis and makes recommendations for improvement in performance
• Provides consultation as needed for nursing personnel relating to care provision and practice standards
• Primary resource for local/regional clinical and nursing leadership to teach, coach, mentor, train, and precept
• Acts as a clinical resource in EMR/EHR systems as necessary
• Works with local clinical and operations leadership on survey preparation/chart reviews/staffing concerns/ED utilization and hospital admission reduction.
• Provides survey management support/follow-up/and coordination of corrective actions plans related to care provision. Collaborates with local leadership to ensure appropriate plans of correction are submitted.
• Provides consultation and resource for local clinical and care delivery teams for high risk, high volume and problem prone patients, including medically fragile, those with complex care needs, slow to heal or worsening wounds, etc. Assists in the development of plans of care as indicated.
• Provides on-site support as indicated
• Participates in and approves the selection and hiring nursing leadership positions, provides consultation in staff clinician hires as needed; collaborates/makes recommendations in the hiring process for operations leadership positions.
• Monitors patterns and trends in state/federal survey citations recommend indicated changes in clinical practice and/or process to drive improvement
• Collaborate with operations on acquisitions, integration and clinical needs for patients
• Keeps abreast of healthcare and industry trends, attends industry conferences to grow knowledge and expertise
• Drives improvement in efficient provision of care while protecting or improving patient outcomes. Assists staff and line management in determining appropriate actions to take in appropriately managing utilization of resources in providing patient care
• Performs other duties as assigned.

Qualifications include:

• Bachelors Degree in Nursing or the equivalent
• A minimum of eight years experience in nursing, five of which must be in home health care,
• Three years experience in an administrative/supervisory/quality management role in a Medicare certified home health agency generally required
• Currently licensed as a Registered Nurse (RN), in good standing in state of residence (additional state licensure may be required post hire)
• Extensive knowledge of Medicare home health requirements, clinical service delivery, third party payer coverage, accreditation and survey management.
• Must possess excellent analytical and organizational, oral and written communication and teaching skills
• The individual will be detail oriented, able to work independently and manage multiple projects simultaneously.
• Valid drivers license from state of residence
• 75 100% travel may be required

BrightSpring Health Services provides complementary home- and community-based pharmacy and provider health solutions for complex populations in need of specialized and/or chronic care. Through the Companys service lines, including pharmacy, home health care and primary care, and rehabilitation and behavioral health, we provide comprehensive and more integrated care and clinical solutions in all 50 states to over 450,000 customers, clients and patients daily. BrightSpring has consistently demonstrated strong and often industry-leading quality metrics across its services lines while improving the quality of life and health for high-need individuals and reducing overall costs to the healthcare system.

Salary Range: USD $70,000.00 - $90,000.00 / Year