Data Transfers Office Process Analyst

The IMPaCT Team combines the Cross Border Data Clearance function, the Enterprise Data Office, Privacy, and Records and Information Management. The Enterprise CBDC (Data Transfers Office) drives the build-out and implementation of Citi's enterprise-wide data transfer framework and implements the transfers operating model.

We are seeking an experienced AVP to support the cross-border data transfer clearance process for a major business segment within Citi. This role requires a solid understanding of regulatory requirements, data transfer processes, and control frameworks. The AVP will contribute to the implementation of Citi's enterprise data transfer framework, providing subject matter expertise, supporting business partners, and ensuring timely and compliant execution across multiple jurisdictions and stakeholder groups. This role is specifically within the Data Transfers Office.

Key Responsibilities:

• Operational Support: Assist in the implementation and operationalization of new regulatory changes, contributing to data security initiatives to ensure compliance with data security standards.

• Contribute to Data Enablement Strategy: Provide support in the execution of the transformational data enablement strategy, including assisting with the development of consolidated, multi-domain assessment frameworks to streamline risk evaluations and facilitate workflow integration.

• Assist in Target State Process Model Development: Support the design and implementation of the target state operational model for the Data Transfers Office, contributing to efforts to drive consistency and reduce risk in DTO processes.

• Aid Process Simplification & Communication: Contribute to the simplification, standardization, and clarification of work processes, including assisting in the creation of content including documenting process flows, business guidance, communications.

• Team Collaboration: Work collaboratively with a team responsible for execution, coordination, and control adherence, contributing to a culture of excellence and continuous improvement.

• Process Implementation: Assist in the implementation of a scalable and efficient operating model aligned with Citi’s global data transfer framework, contributing to process optimization.

• Cross-Functional Collaboration: Collaborate with legal, compliance, technology, and business teams to support seamless delivery and achieve common goals.

• Data Analysis & Reporting: Conduct quantitative and qualitative analysis to evaluate process performance, identify areas for improvement, and contribute to data-driven recommendations.

• Content Support: Contribute to the creation of high-quality content, including playbooks, guidance documents, and FAQs, that simplifies and scales process knowledge across the organization.

• Communication & Reporting: Assist in communicating regulatory and process information to subject matter experts (SMEs).

• Risk Management & Mitigation: Support the review and challenge of execution quality, escalate risks, and contribute to the development of effective remediation strategies.

Qualifications & Experience:

• Experience: 5-8 years of experience in privacy, regulatory operations, legal, compliance, or data governance within global financial institutions or enterprise settings.

• Teamwork: Proven ability to work effectively within cross-functional teams across multiple time zones in complex, matrixed organizations.

• Regulatory Knowledge: Solid working knowledge of international privacy laws and cross-border regulatory requirements, including GDPR, CCPA, and other relevant regulations.

• Technical Proficiency: Familiarity with automation tools, workflow platforms, and data analysis techniques.

• Risk & Control Understanding: Understanding of risk and control frameworks, including process oversight and the implementation of effective controls.

• Communication Skills: Strong communication skills, with the ability to convey information clearly and concisely.

• Proficiency in MS Excel and PowerPoint and office tools.

• CIPP/CIPM/CIPT/CISA certifications an added advantage

Ideal Candidate Profile:

The ideal candidate will possess the following attributes:

• Adaptability: Adapts to fast-paced environments and shifting priorities.

• Problem-Solving: Demonstrates effective problem-solving skills and a focus on structured solutions.

• Collaboration: Collaborates effectively with diverse, cross-functional global teams and control partners.

• Industry Knowledge: Brings a good understanding of financial services business models, operations, and enabling technology platforms.

• Analytical Skills: Possesses strong analytical and interpersonal skills.

• Communication Skills: Communicates clearly and confidently—able to articulate the story behind the data and translate complex issues into actionable insights.

Education :

Bachelor's/University degree or equivalent experience

------------------------------------------------------

Job Family Group:

Controls Governance & Oversight

------------------------------------------------------

Job Family:

Assessment & Design

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location:

Jacksonville Florida United States

------------------------------------------------------

Primary Location Full Time Salary Range:

$79,120.00 - $118,680.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

------------------------------------------------------

Most Relevant Skills

Analytical Thinking, Business Insights, Communication, Constructive Debate, Controls Lifecycle, Issue Management, Process Design, Program Management, Risk Management, Stakeholder Management.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Anticipated Posting Close Date:

Oct 08, 2025

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.